High school diploma or equivalent required., Excellent communication and interpersonal skills., Proficiency in using computer systems and software., Ability to handle customer inquiries and complaints effectively..
Key responsibilities:
Answer incoming calls and assist customers with their inquiries.
Provide information about products and services to customers.
Document customer interactions and maintain accurate records.
Collaborate with team members to improve customer service processes.
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Ascensus helps millions of people save for what matters—retirement, education, and healthcare. We’re also one of the savings plan industry’s leading providers of outsourced services. Our technology, market insights, and business knowledge enhance the growth and success of our partners, their clients, and savers.
Ascensus is the largest independent recordkeeping services provider, third-party administrator, and government savings facilitator in the United States. For more information, visit ascensus.com.