Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Strong troubleshooting and problem-solving skills., Experience with technical support and customer service., Familiarity with networking and software applications..

Key responsibilities:

Provide technical support to clients via phone, email, and chat.

Diagnose and resolve technical issues in a timely manner.

Document support interactions and solutions in the ticketing system.

Collaborate with engineering teams to improve product functionality.

iMin Technology is a solution provider in the field of intelligent business. We develop a wide range of intelligent commercial IoT solutions, mainly Smart Point of Sale (POS) systems to help SME merchants to digitalise their business. Our digitalization solutions are aiming to help SMEs run their business more cost effectively and competitively. The global headquarters of iMin is located in Singapore.Our business covers Southeast Asia, South Asia, Europe, North America, Latam and the Middle East. iMin will spread our footprint to more countries and regions and help more merchants to manage their businesses in the digital era.

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