Quality Assurance Analyst

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services, our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. Quality Assurance Analyst Goal The Quality Management Office is seeking a dedicated and detail-oriented Quality Assurance (QA) resource with Enterprise Resource Planning (ERP) experience (PeopleSoft, SAP, Oracle Financials, etc). The successful candidate will ensure the quality, reliability, and performance of our ERP solutions. Their expertise will be crucial in successfully implementing projects, ensuring they meet high standards of functionality and usability. This role requires the ability to conduct User Acceptance Testing (UAT). SAP Ariba experience is a plus. Responsibilities Accept the responsibilities as a lead of the project. Involved in test planning, writing test cases/scripts, and test execution Ability to define test requirements, test complex functionality, and build detailed test scripts Coordinate user acceptance testing with business stakeholders for projects, as needed Ability to perform tests under strict deadlines Defines and tracks quality assurance metrics such as defects, defect counts, test results, and test status Collects and analyzes data for software process evaluation and improvements, and integrates them into business processes to address the business needs Documents all issues and assists in their resolution Delivers quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners Performs quality audits for the project to ensure quality standards, procedures, and methodologies are being followed Perform various types of testing, including functional, system, integration, regression, and exploratory testing Perform root cause analysis on critical production defects Review functional and design specifications to ensure full understanding of individual deliverables Identify test requirements from specifications, map test case requirements, and design a test coverage plan Ability to read code and support applications, reports, and processes Ability to evaluate and report test results Hold and facilitate test plan/case reviews with cross-functional team members Identify potential quality issues per defined processes and escalate to management Ensure that validated deliverables meet functional and design specifications and requirements Perform root cause analysis on critical production defects Collaborate with other testers as needed on cross-functional projects Qualifications & Experience Bachelor’s Degree in Computer Science, Information Systems, or similar, or equivalent work experience. 5+ years of Software testing SAP Ariba experience is a plus Experience in conducting UAT (User Acceptance Testing) Self-driven to meet deliverables and project timelines Experience in reports, stored procedures, jobs, and data warehouse testing is a plus Requirements Analysis experience Experience working with a cross-functional team Experience managing multiple projects and priorities simultaneously Experience with Application Lifestyle Management (ALM) to manage testing and test reporting a plus Knowledge, Skills, And Abilities Ability to set priorities and multitask in a fast-paced environment Perform other duties and responsibilities as assigned by the QA manager Excellent verbal and written communication skills Excellent organizational skills Strong skills with Microsoft Office Reports To Quality Assurance Manager Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.