Offer summary

Qualifications:

Previous experience in travel coordination, customer service, or hospitality preferred., Excellent written and verbal communication skills., Strong attention to detail and organizational ability., Basic computer skills and familiarity with online booking tools or CRM systems..

Key responsibilities:

Assist with travel bookings including flights, accommodations, and transportation.

Communicate with clients to confirm itineraries, manage updates, and provide support.

Coordinate with vendors and suppliers to ensure accurate reservations.

Respond to client questions and resolve travel-related issues in a timely manner.

Job description

Job Title:

Travel Support Specialist

Location:

Remote

Company:

Destination Knot

About Us:

Destination Knot is a travel agency specializing in unforgettable destination weddings, honeymoons, and group travel experiences. We are committed to delivering exceptional client support and seamless planning services for couples and their guests. Our team works remotely, serving clients with professionalism, care, and attention to detail.

Job Overview:

We are looking for a detail-oriented and client-focused Travel Support Specialist to provide administrative and booking assistance for destination travel arrangements. This remote position involves supporting our travel advisors and clients by handling trip logistics, coordinating with vendors, and resolving booking-related inquiries. The ideal candidate has excellent communication skills, a strong customer service mindset, and the ability to stay organized while managing multiple requests.

Key Responsibilities:

Assist with travel bookings including flights, accommodations, and transportation

Communicate with clients to confirm itineraries, manage updates, and provide support

Coordinate with vendors and suppliers to ensure accurate reservations

Respond to client questions and resolve travel-related issues in a timely manner

Maintain accurate records of client bookings and service history

Monitor trip details, deadlines, and payments to ensure smooth planning

Provide post-booking support and help with changes or cancellations as needed

Requirements:

Previous experience in travel coordination, customer service, or hospitality preferred

Excellent written and verbal communication skills

Strong attention to detail and organizational ability