Associate Product Manager, PDM (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

Reporting into the Product Manager of Provider Data Management, Symphony, the Associate Product Manager of Provider Data Management will perform a variety of functions in support of the Product Management team for Availity’s Symphony product, primarily by contributing to the development and management of Symphony’s product roadmap in collaboration with Availity’s partner, Integrated Healthcare Association.  The role will maintain the necessary rigor and cadence for effective product management to ensure scope, schedule, cost, and risks are effectively managed in efforts for Symphony. Working knowledge of the product development lifecycle and software development lifecycle is required as the associate product manager will be expected to guide product features through the discovery and requirements definition process and coordinate with software development scrum teams and manage project schedules within a release/deployment environment. 

Sponsorship, in any form, is not available for this position. 

Why you want to work on this team: 

• You will have the opportunity to discover, define, build, and launch new features that will offer transformational value to the Symphony product.

• This team will work with advanced analytics and new technologies to further our goal to simplify and solve healthcare’s toughest problems.

• You will work across the organization and product portfolio, partner with other product leaders, and represent the needs of our client base and the market 

• This team is highly collaborative and constantly engages with both team and individual efforts to ensure project execution and team success.

• The team is highly visible and has many opportunities to be part of discovery and driving innovation and vision through to final product in a structured way.

Role Summary 

• As an Availity Associate Product Manager, you will lead a team of analysts, developers, and designers through the product development and software development lifecycles, from ideation through launch, and beyond, to discover, deliver, and optimize new capabilities on the analytics roadmap.

• Partnering with the PDM Product Manager, you will help inform a comprehensive product strategy, identifying market opportunities, defining an overall product or feature vision.

• Partnering with design and technology, you are accountable for product design, feature definition, prioritization, and planning.

• Part of the Product Management team, you are the person ultimately responsible for successful delivery of the product. You will work with Availity stakeholders that include other product leaders, partners, vendors, and a broad network of customers to design a solution that meets market needs.

• This role will ensure delivery of roadmaps, lead planning activities, and remove roadblocks for the delivery teams. 

• This position will influence and collaborate cross-functionally to execute on your product vision and roadmap  

• This position requires an understanding of the Product Management lifecycle and its relevant artifacts to ensure teams are collaborative and documenting for success. You must possess the ability to understand market opportunity and viability of product design and articulate ROI as an internal and external product champion and its strongest evangelist. 

To be qualified for this position you (have): 

• Minimum of 3 years’ experience in Product Management, including experience from ideation and discovery through launch. Healthcare background is highly preferred.

• Bachelor’s degree in computer science, health informatics, data science, or relevant discipline.

• Experience executing roadmaps as well as leading a team to meet deliverables. 

• Experience managing customer expectations. 

• Must have strong written and verbal communication skills and experience working across multiple levels, functions, and regions. 

• Worked in and are comfortable operating in a matrix organization, coordinating across multiple disciplines.

• Possess technical acumen the ability to gather and describe product requirements and get feedback from technical staff. 

• General understanding of modern technology architectures, database technology, virtualization, and the impact of government initiatives and HIPAA privacy and security regulations on system design. 

• Thorough understanding of Agile/Scrum methodologies and software development lifecycle using tools like Jira.

• Expertise in MS Suite of tools: PowerPoint, Excel, Word, Teams, Outlook, OneDrive.

• Excellent organizational skills and keen sense for detail and accuracy.

You will set yourself apart with:                                                                              

• Familiarity with provider data management and related healthcare datasets

• Agile/Scrum knowledge or certification

• Experience in healthcare technology

• Knowledge of IT and Cloud concepts and practices such as AWS

• Healthcare Technology

You will be: 

• Enabling the product roadmap and product strategy by delivering a commercially viable product, solution or component and ensuring all factors of a go-to-market strategy are enacted. 

• Partnering with the PDM Product Manager to define and prioritization of problems, requirements, solutions, and features, which includes working with internal stakeholders, health plans and providers to understand their workflows and define the problem to be solved, which may be internally focused. 

• Partnering with the PDM Product Manager to collaborate with the Product Organization and Account teams to understand the market opportunity and viability of product design. 

• Engaging with UX/Design and focus groups (users, prospects, clients) to perform concept testing and solution refinement. 

• Informing and influencing product vision, roadmaps and supporting business case for data- and analytics-driven solutions. 

• Informing the definition of operational, performance, and value reporting metrics to ensure product success. 

• Gathering, analyzing, and responding to user feedback.

• Working cross-functionally in a matrix driven environment. 

• Collaborating with technical teams including Data Engineers, Architects and Developers, and Analysts on solution design and roadmap execution. 

• Ensuring products are well documented and conform to specifications, timelines, and quality standards. 

• Evangelizing product, company point of view and differentiation to internal and external stakeholders. 

• Accountable for the delivery of the product / solution in the market. 

Availity culture and benefits: 

• Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! 

• Culture is important to us and there are many ways for you to make your mark here! 

• We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. 

• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! 

• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! 

• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. 

• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. 

• Interested in furthering your education? We offer education reimbursement! 

• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. 

• Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.  

Next steps:  

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.  

Interview process: 

• Recruiter Resume Review 

• Manager Resume Review 

• Recruiter Video Interview

• Manager Video Interview

• Panel Video Interview 

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success.  As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships.  The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.

Disclaimers:

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

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