Impact Manager I

The next part of your journey is right around the corner — with The Standard.

A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams across the nation, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

Job Summary

The Impact Manager role is responsible for representing the department on assigned cross-functional initiatives that impact business process or technology applications within the department, business readiness for projects and initiatives impacting the department and identifying continuous improvement opportunities within the department.  Takes lead role in representing division for assigned business processes, applications, projects, and initiatives through interface with other functional units across the business, ensuring the division’s interests and needs are known and appropriate solutions developed. Communicates relevant information to management team and solicits input and feedback regarding initiatives impacting the department. Provides key business insights to scope and align business readiness activities. Leads or partners with the project team to plan and execute readiness activities for process, technology and system initiatives impacting assigned business units and functions.

Principal Duties & Responsibilities:

• DEPARTMENT REPRESENTATIVE: Represents department in projects and initiatives that impact the department.  Seeks feedback from and engages leaders and appropriate subject matter to develop department requirements, advocate for the department’s interests, and identify, resolve and /or escalate potential implementation issues and challenges.  Acts as liaison between project teams and department leadership to prioritize and sequence work.

• BUSINESS READINESS: Leads or partners with project team members including Project Management, Change Management, and Corporate Communications and others to scope, plan, and execute business readiness activities.  Provides post-implementation support to the department.

• CONTINUOUS IMPROVEMENT:  Drives continuous improvement initiatives focused on increasing the overall effectiveness and efficiency of the division.  Designs solutions and changes to current roles, processes, procedures, training, and systems.  Engages cross-functional teams and subject matter experts to develop effective solutions for the division and its customers and moves continuous improvement initiatives forward from ideation to implementation.

Skills and Background You’ll Need

• Experience: 7 years of progressive experience with implementation and customer facing to include:

  • Continuous improvement

  • Advance usage of MS Excel

  • Commissions and contracting experience - preferred

• Education: High School Diploma

Why Join The Standard?

We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions

• An annual incentive bonus plan

• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure

• A supportive, responsive management approach and opportunities for career growth and advancement 

• Paid parental leave and adoption/surrogacy assistance

• An employee giving program that double matches your donations to eligible nonprofits and schools

In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard.

• Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.

Salary Range:

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.