Account Manager 2


Offer summary

Qualifications:

Bachelor's Degree preferred, or equivalent coursework and experience., 7-10 years of relevant work experience in account management or IT sales., Strong understanding of customer experience and Net Promoter Score (NPS)., Ability to work independently and exercise judgment in significant matters..

Key responsibilities:

  • Develop and implement marketing strategies for Comcast Business Class products through indirect channels.
  • Manage relationships with 30-35 partners to drive sales and ensure proper positioning of solutions.
  • Recruit, train, and support partners in the sales process and product installation.
  • Provide accurate sales forecasts and address any sales-related issues with channel partners.

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Comcast Large https://corporate.comcast.com/
10001 Employees
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Job description

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

Responsible for developing and implementing strategies for marketing and selling Comcast Business Class products and services through indirect distribution channels. Manage ongoing relationships with third-party vendors. Drive revenue and ensure the Partners are positioning Comcast Business Class solutions to their end-users. This job is an individual contributor role that does not have direct responsibility for supervision or performance

Job Description

Must have valid driver's license and willing to travel

Core Responsibilities

  • Drives incremental monthly sales to meet or exceed budget objectives with 30-35 partners in a given market or region who are sub agents of a master agent or direct agents/partners.
  • Recruit, train and support the partner community to position the entire suite of Comcast Business Class solutions.
  • Ensures consistent completion of product install by partnering with regions relative to survey, order acceptance, construction process and post-sale process.
  • Serves as liaison to channel partners with regards to any sales related issues.
  • Recruit new direct partners and master sub partners.
  • Provides accurate and detailed weekly forecast funnel via Sales Force.com.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Account Management, Customer Experience (CX), IT Sales, Net Promoter Score (NPS), People Management, Teamwork

Compensation

This job can be performed in California, Colorado, and Washington with a Pay Range of $74,880.00 - $156,000.00

Targeted Commission: $75,000.00

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

7-10 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • People Management
  • Teamwork
  • Time Management
  • Communication

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