Offer summary

Qualifications:

Bachelor's degree in Business Administration or related field., Proven experience in customer operations management., Strong leadership and communication skills., Ability to analyze data and drive strategic initiatives..

Key responsibilities:

Oversee customer operations for the assigned region.

Develop and implement strategies to enhance customer satisfaction.

Lead a team of customer service professionals.

Collaborate with other departments to improve service delivery.

Metrolinx is undertaking the largest transportation investment in Ontario’s history to get you where you need to go better, faster, easier, while also operating GO Transit, UP Express and PRESTO. Learn more about how we’re connecting communities, building partnerships, and providing you new ways to travel around our region, at Metrolinx.com. Metrolinx is an agency of the Government of Ontario.

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