Senior Account Manager, West

About Ingredion:

Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.

Workplace type: Remote

Ingredion is looking for a dynamic Account Manager to join our team and drive market presence and revenue growth. Your expertise and our innovative solutions will help build strong customer relationships and achieve mutual success.

As an Account Manager, you will be responsible for developing and maximizing sales volume and margins through detailed planned sales coverage at existing and prospective accounts. The Account Manager will call on medium to large accounts with a focus on key strategic customers. As a member of the Go-to-Market team, the Account Manager will optimize profitability and grow sales of Ingredion’s diverse and expanding specialty products.

This role will report to the Director of Sales Texture and Healthful Solutions, US, West

What you will do (Responsibilities): 

Strategic Account Management - Develop strategic account plans to create long-term value for customers. Plans should include account strategies, defined objectives, milestones, and specific opportunities.  Establish strategic relationships with key accounts to sell products, services, and alternative solutions to create competitive advantage for the customer.

Relationship Building - Develop strong multi-level relationships between Ingredion and our important customers to drive growth and effectively address challenges that may arise.

Sales Strategy Development - Work with management to develop a business plan, demand forecast, and sales strategy. Utilize technical understanding of food ingredients to introduce value selling or value price concepts.

Go to Market - Work with Technical Service, Marketing, Growth Platforms, and other key stakeholders to develop and close new opportunities.  Conduct market analysis of customers, understanding market trends and competitive pricing.

Product and Application Development - Advise and work with customers to create innovative solutions. Design trial plans utilizing the breadth of technical resources available to create innovation solutions.

Customer Value Creation - Create solutions based on implicit customer needs.  Apply deep understanding of customer strategy and an understanding of explicit and implicit customer needs to create value.  Quantify and articulate the current and potential value created for the customer.  Identify opportunities to solve customer problems with existing products or innovation.

Contract Negotiations – Create and conduct proposal presentations and RFPs.  Negotiate contracts with customers and manage the development, accuracy and delivery of those contracts.

Financial & Budget Responsibilities - Develop and achieve budget and control expenses for sales territory.

Reporting – Maintain accurate records of all sales activity, including customer call reports, territory sales analysis, quarterly updates, and salesforce.com data, etc.

Market Analysis - Conduct market analysis of customers, understanding market trends and competitive pricing.

Communication - Develop and maintain effective communication channels within Ingredion to address pricing, market trends, sales initiatives, technical requirements, new product development, customer requests, and overall market direction. Understand and monitor the competitive landscape and activities of competitors. Ensure communication with customer service and credit to meet customer needs and contract obligations. Collaborate with the demand planning team for accurate forecasting and relay this information to management and sales team members.

What you will bring (Experience and Knowledge): 

• Bachelor’s degree in a related field (Food Science, Chemical Engineering) or business. MBA a plus.
• 5+ years of direct sales or technical sales experience, preferably in the food and beverage industry.
• Proven track record managing and penetrating complex accounts at multiple touch points and delivering results.
• Excellent communication skills, both written and oral, with the ability to prepare and deliver technical and business presentations.
• Strong organizational and time management skills.
• Knowledgeable in financial dealings with customer accounts and proven negotiation skills.
• Ability to engage in functional problem-solving conversations with customers and internal stakeholders.
• Strong computer skills (Word, Excel, PowerPoint), salesforce.com or other CRM experience preferred.
• Willingness to travel up to 50% of the time.

Who you are (Skills and Behaviors): 

• Motivated, self-starting professional with a passion for sales and customer relationships.
• Skilled at developing strategic account plans and driving growth.
• Effective communicator with strong relationship-building skills.
• Innovative thinker with the ability to create solutions based on customer needs.
• Detail-oriented and organized, with strong time management skills.

Why Join Ingredion? 

Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:

• Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success
• Comprehensive Benefits & Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being
• Flexible Work Arrangements – We value flexibility to support you both professionally and personally
• Career Growth – Learning, training, and development opportunities, including tuition reimbursement
• Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally
• Employee Discount Program – Provides exclusive discounts on everyday products, services, and travel

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We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability—mental or physical—marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.

Relocation Available:

Pay Range:

This pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).

Incentive Compensation:

As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.

Benefits:

Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.