Bachelor's degree in Information Technology or related field., Proven experience in IT support and troubleshooting., Strong knowledge of hardware and software systems., Excellent communication and problem-solving skills..
Key responsibilities:
Provide technical support to end-users and resolve IT issues.
Maintain and manage IT infrastructure and systems.
Collaborate with other departments to improve IT processes.
Document and report on support activities and system performance.
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We’re here for the hard-working businesses that keep the world turning. They’re the companies who make, move, and sell the things we all need. They trust Epicor to help them do business better. Their industries are our industries, and we understand them better than anyone. By working hand-in-hand with our customers, we get to know their business almost as well as they do. Our innovative solution sets are carefully curated to fit their needs, and built to respond flexibly to their fast-changing reality. We accelerate every customer’s ambitions, whether to grow and transform, or simply become more productive and effective. That’s what makes us the essential partners for the world’s most essential businesses.