Customer Experience Specialist

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Bachelor's degree in Business, Marketing, or related field., Strong communication and interpersonal skills., Experience in customer service or support roles., Proficiency in CRM software and data analysis..

Key responsibilities:

  • Manage customer inquiries and provide timely resolutions.
  • Collaborate with cross-functional teams to enhance customer experience.
  • Analyze customer feedback to identify trends and areas for improvement.
  • Prepare reports on customer satisfaction metrics and performance.

Volkswagen Group Canada Inc. logo
Volkswagen Group Canada Inc.

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