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Business Development Manager - Middle East

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Yemen, Iraq, Saudi Arabia, Syria, Hashemite Kingdom of Jordan, Lebanon, Kuwait, Oman, Qatar, Bahrain

Offer summary

Qualifications:

Minimum 5 years of sales experience in outbound sales in the Middle East market., Experience in SaaS sales and the localization industry is essential., Fluent in English and Arabic, with strong communication and negotiation skills., Proven track record in building strong relationships with customers and understanding business processes..

Key responsibilities:

  • Responsible for outbound and inbound business development to exceed customer and key performance goals.
  • Builds and nurtures strong strategic advisory relationships with users and prospects.
  • Collaborates with various teams to resolve customer issues and share feedback for product improvement.
  • Maintains the CRM with up-to-date information and provides market insights for regional campaigns.

Lion People Global logo
Lion People Global SME https://lionpeopleglobal.com/
11 - 50 Employees
See all jobs

Job description

This is a remote position.

Job purpose:

The Business Development Manager Middle East takes care of prospecting, outbound sales, inbound sales, solution offering in the WEMEA Hub with key focus on the Middle East (Bahrain, Iraq, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Syria, United Arab Emirates, Yemen).


This sales role covers all stages of the customer journey, acquiring new customers and then developing these relationships further. All new prospects (inbound and outbound) are handled by the BDM to provide full sales journey and partnership in their local language. BDM is aware of market trends and directions to propose great experience. Builds relationship with prospects from scratch and enables these accounts to be successful. Works with multiple stakeholders of the Hub to advise prospects and customers on solutions and best practices. Coordinates problem-solving and training sessions with Solution Engineers, Training Hub, Business Services. Guides prospects to establish optimal workflows and processes. Establishes measurements of success. Keeps the CRM up to date, provides reports, feed-back to their line management. Provides market information to Marketing for regional campaigns.           

Tasks:

•         Responsible for outbound and inbound business development, for the portfolio of future customers across the territory; to exceed customer and key performance goals


•         Understands and anticipates client needs, pain-points, provides appropriate solutions


•         Builds and nurtures strong strategic advisory relationships with the users and prospects to make their businesses more successful


•         Organizes demos to demonstrate Our Client’s solutions, product features


•         Collects feedback from the market, from prospects, from existing accounts


•         Represents Our Client at conferences, events


•         Manages the needs of different audiences and stakeholders


•         Develops and nurtures customers for advocacy; regularly sources case studies/references


•         Collaborates with Solution Engineers, Training Hub, Production,  Development and Support teams, the Data Hub, the Business Services Hub to help customers resolve their issues, share feature requests, report pain-points, bugs, share ideas for the Product Roadmap (responsible for representing the customer within the business)


•         Provides information, maintains the CRM with clean and up to date information


•         Invites, involves, engages customers for and during conferences and events


•         In addition to the above, BDM may be asked to perform other tasks designated by the direct lead, closely related to the position

Requirements
• Minimum 5 years of sales experience in outbound sales of the Middle East market
• Experience in SaaS sales and the localization industry
• Fluent English and Arabic knowledge
• Understanding of business processes, reporting processes
• Good team worker
• Strong emotional intelligence
• Sales attitude and strong customer focus
• Experience with Sales Navigator
• Able to influence and negotiate with key decision-makers
• Compliance with Our Client’s standards
• Experience and proven track record in solution offering, B2B selling
• Proven track of building strong relationships with customers
• Experience in quantitative research methods
• Experience in data management and analytics using CRM systems
• Good command of MS Office and HubSpot
• Strong communication, presentation, negotiation skills
• Ability to work independently
• High level of initiative and creativity
• Ambitious, self-confident, enthusiastic







Required profile

Experience

Spoken language(s):
EnglishArabic
Check out the description to know which languages are mandatory.

Hard Skills

Language LocalisationBusiness DevelopmentData ManagementHubSpot CRMQuantitative ResearchAnalyticsCustomer Relationship ManagementSales DevelopmentSmall Business SalesSolution Selling

Other Skills

  • Sales
  • Negotiation
  • Microsoft Office
  • Communication
  • Teamwork
  • Self-Confidence
  • Creativity
  • Enthusiasm
  • Emotional Intelligence
  • Presentations
  • Problem Solving
Are you interested?

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