Offer summary

Qualifications:

Minimum 3 years of experience in US or Canadian healthcare administration., Strong understanding of medical terminology and insurance verification processes., Excellent verbal and written communication skills in English., Demonstrated experience with medical office software systems..

Key responsibilities:

Process and verify insurance coverage for medical procedures and treatments.

Handle incoming and outgoing patient communications professionally.

Manage and respond to patient inquiries and messages in a timely manner.

Coordinate with on-site medical staff to ensure smooth administrative operations.

Job description

This is a remote position.

Schedule:

Full-time Monday to Friday from 9am to 5pm

Client Timezone: EST (Eastern Standard Time)

Client Overview

Join a leading pain management medical practice and state-of-the-art surgery center in the heart of New Jersey. Our growing healthcare organization is dedicated to providing exceptional patient care through advanced medical treatments and comprehensive pain management solutions. With multiple modern facilities and a commitment to excellence, we offer a dynamic and professional environment where your administrative expertise will directly impact patient care quality.

Job Description

We’re seeking a detail-oriented Medical Administrative Support Specialist to join our dedicated healthcare team. In this remote position, you’ll play a crucial role in maintaining smooth operations across our medical practice and surgery center. You’ll leverage modern healthcare technologies and systems to manage essential administrative functions, from patient communications to insurance verifications. This role offers an excellent opportunity to grow within a healthcare organization while working remotely with a supportive team of medical professionals. Your contribution will directly enhance patient care by ensuring efficient administrative processes and maintaining high-quality service standards.

Responsibilities

Process and verify insurance coverage for medical procedures and treatments
Perform accurate data entry of medical records and patient information
Handle incoming and outgoing patient communications professionally
Process and fulfill medical records requests while maintaining HIPAA compliance
Manage and respond to patient inquiries and messages in a timely manner
Coordinate with on-site medical staff to ensure smooth administrative operations
Maintain organized digital filing systems for medical documentation
Support general administrative functions as needed
Assist in streamlining administrative workflows and processes

Requirements

Minimum 3 years of experience in US or Canadian healthcare administration
Proven track record in medical office operations and patient communication
Strong understanding of medical terminology and insurance verification processes
Excellent verbal and written communication skills in English
Demonstrated experience with medical office software systems
Knowledge of HIPAA compliance and medical privacy regulations
Reliable high-speed internet connection
Professional home office setup with current technology
Strong analytical and problem-solving abilities
Ability to work independently while maintaining team collaboration
Experience in pain management or surgical center environment is a plus