Office Assistant II - Contact Center

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

High School Diploma preferred, Minimum of two years of clerical experience, Basic computer knowledge in Microsoft Word, Excel, PowerPoint & Access, Strong communication and problem-solving skills..

Key responsibilities:

  • Perform routine clerical duties including typing letters and filing documents.
  • Answer departmental telephones and resolve common issues.
  • Sort and distribute departmental mail and photocopy records as needed.
  • Promote professional growth and support department-based goals.

Memorial Hermann Health System logo
Memorial Hermann Health System XLarge http://www.memorialhermann.org/
10001 Employees
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Job description

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position responsible for performing routine but somewhat varied clerical duties for assigned department.
Job Description

Minimum Qualifications

Education: High School Diploma preferred

Licenses/Certifications: (None)

Experience / Knowledge / Skills:

  • Basic computer knowledge in Microsoft Word, Excel, PowerPoint & Access
  • Must have a minimum of two years of clerical experience

Principal Accountabilities

  • Types letters, memorandums, and other documents; Files documents as established by departmental procedures.
  • Photocopies records, forms and other documents. Sort and distribute departmental mail.
  • Answers departmental telephones as necessary. Verifies information and resolves common problems.
  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
  • Other duties as assigned.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Microsoft PowerPoint
  • Microsoft Word
  • Clerical Works
  • Microsoft Excel
  • Basic Internet Skills
  • Time Management

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