Sr Analyst, Social Media

EVERSANA INTOUCH™ is a leading full-service, global healthcare agency serving the life sciences and pharmaceutical industries. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients.   

We combine the power of world-class creative and digital teams with deep market access, payer, and healthcare communications expertise to provide innovative solutions to life science companies that want to connect with consumers, healthcare professionals, and payers.    

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need.   

And as a part of EVERSANA, a pioneer in next-generation commercial services, we connect dots that other agencies can’t, helping drive commercialization success.   

Our eight affiliates within the EVERSANA INTOUCH Network include EVERSANA INTOUCH Solutions, EVERSANA INTOUCH Proto, EVERSANA INTOUCH Seven, EVERSANA INTOUCH Oxygen, EVERSANA INTOUCH Engage, EVERSANA INTOUCH B2D, EVERSANA INTOUCH Media, and EVERSANA INTOUCH International.    

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA INTOUCH, our people, clients and most importantly, the patients we serve.   

If you’re passionate about social platforms, fluent in metrics and memes, and ready to contribute to work that truly impacts patients, providers, and caregivers—this might just be your next move.

You’ll play a critical role across social content, performance insights, community management, and social listening while utilizing AI tools—helping clients build trust, drive engagement, and stay relevant in a regulated environment all at a global scale.

• Partner with cross-functional teams to launch best-in-class social campaigns
• Manage 1:1 engagement, monitoring, and publishing across platforms (Meta, X, TikTok, YouTube, LinkedIn, Reddit, Pinterest, Snap etc.)
• Lead comment moderation, AE reconciliation, and issue escalation workflows
• Utilize AI to guide / write:
  • platform-native copy and work with creative to build standout social content
  • build content calendars and publishing plans, including post timing and flighting
  • translate ad performance and listening data into digestible, actionable insights
  • craft social listening queries, analyze conversation data, and identify trends
• Guide influencer engagement and assist in vetting and campaign support
• Present insights and POVs internally and to clients, becoming a go-to social SME
• Ensure all work aligns with brand messaging, compliance regulations, and client-approved workflows

WHAT ARE WE LOOKING FOR?

• Bachelor’s degree required
• 2–5 years of experience in social media, digital marketing, or related fields
• Pharma, healthcare, or regulated industry experience a big plus
• AI mindfulness and tool utilization (e.g. CoPilot, ChatGPT, Canva, etc)
• Deep knowledge of social platforms (organic + paid), community management, and content development
• Familiarity with social publishing and listening tools (e.g., Sprinklr, Sprout Social)
• Understanding of paid media strategy basics (targeting, sequencing, optimization)
• Ability to craft insightful reports and client-ready decks
• Strong writing skills with a knack for crafting channel-specific copy
• Detail-oriented mindset and an eye for emerging trends
• Collaborative energy and an eagerness to grow in a high-performing team
• Leadership potential to mentor and guide junior team members

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind. 

Client Delight I own every client experience and its impact on results. 

Take Action I am empowered and empower others to act now. 

Grow Talent I own my development and invest in the development of others.  

Win Together I passionately connect with anyone, anywhere, anytime to achieve results. 

Communication Matters I speak up to create transparent, thoughtful and timely dialogue. 

Embrace Diversity I create an environment of awareness and respect. 

Always Innovate I am bold and creative in everything I do.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $56,000 to $76,000 and is not applicable to locations outside of the U.S.  The base salary range represents the low and high end of the salary range for this position.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).  EVERSANA reserves the right to modify this base salary range at any time.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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