Offer summary

Qualifications:

High school diploma or equivalent required., Excellent communication and interpersonal skills., Proficiency in using customer support software and tools., Ability to handle customer inquiries and resolve issues effectively..

Key responsibilities:

Respond to customer inquiries via phone, email, and chat.

Provide accurate information about products and services.

Document customer interactions and feedback in the system.

Collaborate with team members to improve customer service processes.

Cars Commerce is an audience-driven technology company empowering automotive that simplifies everything about buying and selling cars. The Cars Commerce platform includes the flagship automotive marketplace and dealer reputation site Cars.com, innovative digital marketing technology and services from Dealer Inspire, industry-leading trade-in and appraisal technology from Accu-Trade, an exclusive in-market media network, and powerful and predictive AI technologies that enable more efficient and profitable retail operations. Cars Commerce is the essential partner to stay one step ahead in automotive.

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