High school diploma or equivalent required., Excellent communication and interpersonal skills., Proficiency in using computer systems and software., Ability to handle customer inquiries and resolve issues effectively..
Key responsibilities:
Answer incoming calls and assist customers with their inquiries.
Provide information about products and services offered.
Document customer interactions and maintain accurate records.
Collaborate with team members to improve service quality.
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Propel’s (TSX: PRL) operating brands — CreditFresh, MoneyKey, Fora Credit, and QuidMarket — facilitate access to credit for consumers underserved by traditional financial institutions. Through its AI-powered platform, Propel evaluates customers in a more comprehensive way than traditional credit scores can. The result is better products and an expanded credit market for consumers while creating sustainable, profitable growth for Propel. Our revolutionary fintech platform has already helped consumers access over one million loans and lines of credit and over two billion dollars in credit. At Propel, we are here to change the way customers, partners and investors succeed together. Learn more at propelholdings.com