Cruise & Hotel Booking Specialist | Fully Remote

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Must be 18+ and legally authorized to work in the U.S., Excellent communication and customer service skills are essential., A passion for travel and helping others create unforgettable experiences is required., Experience in customer service or sales is a plus but not mandatory..

Key responsibilities:

  • Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
  • Provide personalized recommendations based on clients’ preferences and budgets.
  • Handle client inquiries, modifications, and cancellations in a professional and timely manner.
  • Maintain accurate records of bookings and client interactions.

Destination Knot logo
Destination Knot https://www.destinationknot.co
11 - 50 Employees
See all jobs

Job description

Cruise & Hotel Booking Specialist | Fully Remote
Company: Destination Knot
Location: Remote (U.S.)

About Us:
Destination Knot is a premier travel agency partnered with an award-winning host agency with over 70 years of experience. We specialize in crafting unforgettable getaways, offering cruises, hotels, vacation homes, all-inclusive resorts, and more to our valued clients.


Job Description:
We are seeking a detail-oriented and customer-focused Cruise & Hotel Booking Specialist to join our team. In this role, you will assist clients in planning and securing their ideal vacations, providing expert guidance and exceptional service every step of the way.

Responsibilities:
  • Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
  • Provide personalized recommendations based on clients’ preferences and budgets.
  • Work closely with top travel suppliers to secure exclusive deals and promotions.
  • Stay informed on industry trends, travel policies, and supplier offers.
  • Handle client inquiries, modifications, and cancellations in a professional and timely manner.
  • Maintain accurate records of bookings and client interactions.
  • Participate in training sessions and supplier webinars to enhance industry knowledge.

  • Qualifications:
  • Must be 18+ and legally authorized to work in the U.S.
  • Excellent communication and customer service skills.
  • Passion for travel and helping others create unforgettable experiences.
  • Self-motivated with the ability to work independently.
  • Comfortable using online booking platforms and learning new software.
  • Prior experience in customer service or sales is a plus but not required.
  • How to Apply:
    If you're passionate about travel and ready to embark on a rewarding career, we'd love to hear from you! Apply now to join our growing team.

    Required profile

    Experience

    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Other Skills

    • Customer Service
    • Sales
    • Self-Motivation
    • Detail Oriented
    • Communication

    Related jobs