Offer summary

Qualifications:

Proven experience in incident management and response., Strong communication skills, both written and verbal., Ability to work under pressure and manage multiple tasks simultaneously., Familiarity with ITIL framework and incident management tools..

Key responsibilities:

Document and track major incidents in real-time during incidents.

Coordinate communication between technical teams and stakeholders.

Ensure accurate and timely reporting of incident status and resolutions.

Facilitate post-incident reviews and contribute to process improvements.

We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data. Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient. The work we do is not only transforming the world of business--it's helping defend governments, and advance scientific and medical research. From nonprofits to companies of all sizes, millions of people use our tools to streamline supply chains, make HR more human, quickly pivot to a new financial plan, and connect data and people around the world. At work, we embrace diversity, encourage personal and professional growth, and celebrate a global team of passionate people developing innovative technologies that help people and companies tackle real-world problems head-on. If you’d like to join us, please visit our Careers page: https://www.oracle.com/corporate/careers/ For investor news, SEC filings, and financial information about Oracle (NYSE:ORCL), please visit https://investor.oracle.com/home/. Follow us on Twitter: https://twitter.com/oracle Like our page on Facebook: https://www.facebook.com/Oracle/ Follow us on Instagram: https://www.instagram.com/oracle/

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