Offer summary

Qualifications:

High school diploma or equivalent required., Strong attention to detail and ability to maintain confidentiality of PHI., Ability to work in a fast-paced environment and manage high volumes of requests., Excellent communication skills and a positive attitude..

Key responsibilities:

Process medical record requests efficiently within 24-48 hours.

Monitor and manage incoming requests through various channels.

Provide support in overflow processing and assist the Processing Manager as needed.

Perform general office duties and answer phone calls related to medical records.

Job description

Job Description

HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group's innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology, and service, we help hospitals, health systems, and clinics concentrate on what they do best, patient care.

HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry-level position and an exciting opportunity for someone looking to start their career with a fast-growing company.

We are expanding rapidly and have created unique roles that need qualified candidates.

Location: Remote- Must reside in EST time zone

HOURS: 7:30-4:30 EST

Job duties include but are not limited to:

Process medical record requests
High volume and fast-paced environment
Reports directly to the Processing Manager
Assist as needed in overflow processing due to high volume issues and/or coverage issues
Abide by HIPAA guidelines while ensuring the confidentiality of PHI
Maintain consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts
Provide feedback regarding request volume and perceived issues
Monitors incoming requests received through various means
General office duties
Answering phone calls and phone coverage for medical records requests will be required to support client needs

Qualities that the candidate for this position should include:

Fast learner
Dependable
Quick worker
Team player
Positive attitude
Someone who strives to do more

In accordance with our company policy, full-time employees are eligible for the following benefits:

Health Insurance Plan Options with Company Coverage
Vision and Dental Plan Options
STD, LTD, Life and Life A&D
Competitive Paid Time Off, including Paid Holidays
401(k) Plan Offering with Employer Matching

The rate of pay is based off of and depending on experience DOE

Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve.

Required profile