Offer summary

Qualifications:

Experience in payroll processing and reporting activities., Strong communication skills for client and stakeholder engagement., Ability to manage team productivity and schedule adherence., Knowledge of payroll legislation and system updates..

Key responsibilities:

Oversee day-to-day payroll processing and ensure accuracy.

Engage with clients to understand their payroll needs and progress.

Manage team performance and resolve technical issues.

Participate in Service Review meetings to provide updates and reports.

Job description

Payroll Operations Manager – JL4

Senior Operations Manager

Yes

II. ROLE DESCRIPTION

The Operations Manager is responsible for engaging and supporting their team in all day to day payroll processing and reporting activities for their team. The manager will ensure that each payroll is processed timely and accurately using the agreed upon standards and client requirements. You will need to perform active client management, understanding the levels of progress and while recognizing how the client’s activities fit into the larger picture of payroll operations throughout the company. As the Operations Manager you are expected to display decision-making skills that support all company and payroll policies while maintaining and supporting a professional environment.

Key responsibilities:

Ability to utilize the hrX suite of tools as it relates to payroll processing and all associated activities
Effectively communicate with the client and internal stakeholders as it relates to payroll activities
Manage schedule adherence, team productivity, capacity and utilization
Support technical issue coordination and resolution
Maintains current knowledge of legislation requirements; system updates, changes and overall payroll procedures
Attend and participate in Service Review meetings which may include, but is not limited to, providing the appropriate status reports, updates and actions as it relates to your team and your client(s).

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.