International Shipping Associate, Crozier

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Do you believe art has the power to change the way we see the world? If so, you understand the important role of everyone who touches art in all its forms, and we’d welcome your application to join Crozier Fine Arts’ dynamic and growing team.

Come join us in unlocking the power of art preservation at its finest. From million-year-old fossils to priceless art and timeless artifacts, Crozier revolutionized global art logistics. Our art-handling expertise has earned the trust of artists, collectors, dealers, galleries, and museums worldwide for four decades.

We aim to be the primary service provider for the people and entities responsible for the care, movement, and long-term preservation of art and culture. To that end, our International Shipping Associate is responsible for supporting the objective of growing and strengthening Crozier Fine Arts international shipping services with clients, as well as working closely with our European and Asian counterparts. In addition, this candidate will deliver seamless quoting, scoping and coordination of shipping projects by Air, Sea and Land internationally.

RESPONSIBILITIES

• Managing the Inbound Sales phone calls, web inquiries, and voicemails for net new and unassigned existing clients for International Shipping requests, and extending proper communication within 3 hour time frame to customer

• Support International Shipping Coordinators as needed with estimates and transactional activity

• Utilize tariffs, existing pricing tools and consultation to build estimates for standard international shipping services with a focus on transactional requests not large scale or complex service solutions

• Continuously create and manage a balanced pipeline of opportunities and achieve growth targets

• Provide directives to operating departments, including collaborating with and briefing teams directly as needed

• Manage costs and ensure projects are delivered within or on budget, subject to scope change

• Ensure estimates, work orders and invoices are clear, and that they delineate the required services in chronological order to the specifications of our clients and segment strategies 

• Understand compliance with regulations as required for import/export shipments such as US Customs, Fish & Wildlife, IPPC, etc.

QUALIFICATIONS

• 1-2 years experience in Sales, Account and/or Project Management Roles providing estimates and/or services across a wide variety of art services and shipping needs

• Experience in international shipping and global trade in relation to Art, Antiques and household goods is desirable

• Experience in sales process, client lifecycle management, Global Trade, Project Management workflows or Inventory Management

• Knowledge and passion for all things art related, including the latest industry advancements

• Skills - Ability to work effectively/collaboratively across several departments; excellent verbal and written communication skills; exceptional time management/organizational skills; and problem solver

WHAT WE OFFER

• An ever-evolving global organization focused on transformation and innovation

• A support system in which you can voice your opinion, share feedback, and be your authentic self

• Global connectivity to learn from teammates who share your passion for art

• Competitive benefits to support your career, family, personal wellness, and financial wellbeing

• Pay: $64,500/an, paid Bi-Weekly, and is Bonus Eligible

• Schedule: Monday through Friday, 8 AM to 5 PM

• Location: Remote - Eastern Time Zone Residency Required for this opportunity

Elevate the power of your work. Let’s begin the conversation.

ABOUT US

Crozier is part of Iron Mountain Incorporated (NYSE: IRM), the global leader in innovative storage and information management services, protecting billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts. The infrastructure of Iron Mountain uniquely positions Crozier to handle diverse and non-traditional collections. Ultra High-resolution 3D scanning, digitization, and archival solutions are some of the specific services provided through Crozier’s affiliation with Iron Mountain.#Crozier #LI-DNI