People Ops Generalist

Overview

CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. CoinTracker enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. We are a globally distributed team on a mission to enable everyone in the world to use crypto with peace of mind. Learn more about our mission, culture, and hiring process.

Some things we’re proud of

• 🛠️ Building foundational tools in the cryptocurrency space

• 📄 Over 1M tax forms generated

• 💲 $80B+ in cryptocurrency is tracked on CoinTracker (~over 5% of the entire crypto market)

• 🤝 Partnered with Coinbase, H&R Block, Intuit TurboTax, MetaMask, OpenSea, Phantom, Solana, and Uniswap

• 🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google & Google[x]

• 💼 $100M+ venture capital raised from Accel, General Catalyst, Y Combinator, Initialized Capital, Coinbase Ventures, Kraken Ventures, Intuit Ventures, 776 Ventures, Balaji Srinivasan, Claire Hughes Johnson, Gokul Rajaram, Serena Williams, Zach Perret

• 🌴 Awesome benefits

Your mission

Empower and retain an exceptionally impactful team

What you will do

• Run day-to day operations

  • Address employee HR questions with empathy and care

  • Own seamless onboarding and offboarding workflows

  • Continuously improve People processes & policies to maximize compliance, operational efficiency, and cost efficiency

• Support cyclical programs

  • Design and execute engagement survey

  • Design and execute performance cycle

What we look for

Role-agnostic

• Impact: Demonstrated ability to drive business impact

• Mission alignment: Hungry and motivated about making progress towards our mission of Enabling everyone in the world to use crypto with peace of mind.

• Trust: Say what you believe. Do what you say.

• Communication: Able to clearly talk about the details and also zoom out to the bigger picture

Role-specific

• 3-6 years of experience in people operations

• People fundamentals

  • Leads with trust & empathy when interfacing with employees

  • Understands HR topics: benefits, record management/systems, leaves of absence, and payroll

  • Has baseline data analytics skills (e.g., calculating engagement, attrition, turnover)

  • Administers systems with strong record-keeping, documentation, and punctuality

• Problem solving

  • Asks the right questions to get to root cause

  • Able to be resourceful with limited knowledge or context

  • Comfortable being scrappy and getting to an MVP

• People value alignment

  • Has value alignment on working in a high-performance culture, high level of transparency, fairness vs. pragmatism

  • Can take a pragmatic and effective approach to priorities

  • Demonstrated interest in crypto & fintech

The hourly rate for this position is $65/hr - $85/hr. The actual compensation offered will be based on a variety of job-related factors including relevant skills, education, and experience.