At athenahealth, it’s our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. With a thoughtful balance of humanity and technology, we’re able to uncover meaningful healthcare insights that can help create healthier futures for our families, our communities, and ourselves. Our vibrant and talented employees spark the innovation and passion needed to accomplish our goals. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where we each feel comfortable bringing their best selves to work. In 2021, we received 16 workplace awards, earning a spot in the large company category on The Boston Globe’s Top Places to Work 2021, the Greater Austin Top Workplaces 2021, the Best Places to Work in Maine for 2021, and worldwide recognition as a Silver winner in the 2021 Stevie® Awards for Great Employers, among others.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Senior Linux Systems Engineer

About Our Company:

At athenahealth, we deliver high quality and affordable healthcare solutions and drive growth across industries. Our success is powered by our talented team and the strategic leadership of our corporate managers. We foster a collaborative and dynamic environment where employees are encouraged to innovate, grow, and excel in their careers. As part of our team, you’ll be empowered to make a significant impact, lead strategic initiatives, and drive business results.

Position Overview: We are seeking a highly skilled and experienced Senior Linux Systems Engineer to join our dynamic team. The ideal candidate will be responsible for managing the operational workload within our Site Reliability Engineering zone. We manage over 8,000 systems so utilizing automation and configuration management tools are vital to our team’s success. This position will work with a variety of infrastructure and development teams to build out systems and services and ensure the stability and resiliency of those services.

Key Responsibilities:

Build, configure and maintain Linux application servers
Collaborate with development and other infrastructure teams to ensure seamless integration of services and infrastructure.
Resolve various Linux system and application issues through on call escalations or tickets.
Develop and maintain documentation for systems, processes, and procedures.
Mentor and guide other engineers, fostering a culture of continuous improvement and learning.
Work on technical projects, managing timelines and ensuring all deadlines are met.
Manage operational ticket queue in support of various stakeholders across R&D, Infrastructure Engineering and Project Management.
Participate in a 12x7 on-call rotation with peers. We have a peer team in India that manages the overnight on-call.

Required Skills and Qualifications:

Eligible to work in the US now or in the future without visa sponsorship
5+ years of experience in Linux Systems Administration/Engineering, SRE, or a related field.
Extensive experience with Linux operating systems and administration.
Knowledge of infrastructure services like DNS, LDAP, DHCP
Experience with network troubleshooting tools like ping, traceroute, dig and other linux system commands
Strong scripting/programming skills in languages such as Bash, Python or Perl.
Excellent problem-solving skills and the ability to work under pressure.
Strong communication and collaboration skills, with a focus on teamwork.
Well organized, attentive to details, and able to meet demanding deadlines.
Experience with monitoring and metrics tools such as Prometheus, Nagios, Grafana and writing custom system checks.
Configuration management tools such as Puppet, Chef or Ansible.
Experience using version control tools such as Git.
Strong system and network security knowledge and experience.
Advanced Linux system and hardware troubleshooting.

Preferred Qualifications:

Bachelor’s degree in Computer Science, Engineering, or a related field.
Solid understanding of AWS services and architecture.
Knowledge of logging tools (e.g., ELK stack).
Familiarity with CI/CD pipelines and tools (e.g., Jenkins, GitLab CI).
Experience with container orchestration tools such as Kubernetes or Docker.
Knowledge of database systems such as MySQL, Oracle or PostgreSQL.
Experience with managing and troubleshooting Storage on Linux systems through SAN or NAS.
Certifications in RedHat, AWS or relevant technologies are a plus.

What We Offer:

Competitive salary and benefits package.
Opportunities for professional growth and development.
A collaborative and innovative work environment.
The chance to work on cutting-edge technologies and projects

About athenahealth

Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. 

What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.

Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.

Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.

Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.

Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.  

What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at taoperations@athenahealth.com for assistance.

https://www.athenahealth.com/careers/equal-opportunity

Senior Linux Systems Engineer

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