The State Incentive Coordinator II manages the state incentive submission process for organic and channel partner projects, ensuring timely submissions and approvals. This role tracks outstanding items, communicates with state administrators to minimize delays, and maintains accurate records in the CRM. The coordinator supports all submission channels and collaborates with the team to meet goals while providing excellent support to internal teams, customers, and state agencies.
Collaborate with the team to achieve daily, weekly, and monthly performance goals.Manage timely submission and approval of state incentives for both organic and channel partner projects.Prepare, organize, and track outstanding documentation required for incentive approvals.Monitor project progress and proactively follow up with state program administrators to reduce cycle times.Maintain up-to-date knowledge of market-specific state incentive requirements and share updates with the team.Accurately upload and manage all outgoing and incoming documents in the CRM system.Respond promptly to inquiries from internal teams, customers, and state program administrators via phone and email.Log detailed updates in the CRM at each stage of the incentive process.Facilitate all state incentive submissions and receipts across multiple channels, including calls, mail, email, and online portals.Investigate and resolve issues related to state incentive submissions efficiently and professionally.Other duties as assigned by leadership.
Qualifications & Requirements
Excellent verbal and written communication skillsStrong organizational and written communication skills
Physical Demands
The physical requirements outlined are essential for performing the core duties of this role.
EEO Statement
PosiGen is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status or any other factor protected by applicable federal, state or local laws. Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Office of Human Resources at hr@posigen.com.
Bondora
TechWings
The Ohio State University
Fortune Careers Limited
Keller Executive Search International