Sr. Mortgage Broker Assistant (004 - 00159)

​​Looking for Filipino (Philippines-based) candidates

Job Role: Sr. Mortgage Broker Assistant (004 - 00159)

Work Schedule: 40 hrs / week | Australian Timezone

Salary: 2,500  - 2,800 AUD / Month (Final offer will be based on the client’s assessment, as well as your experience and background)

Contract Type: Independent Contractor Agreement; Full-Time; Remote

Who We Are: At Hunt St we help Australian companies directly hire top 5% remote talent in the Philippines. You will be hired directly by the client, typically as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

Who The Client Is: 

The client is a holistic wealth management firm dedicated to creating positive change in Australia’s financial landscape and beyond. They focus on building an educational foundation rooted in social awareness, enterprise, and social consciousness. They have a large team committed to supporting their clients and keeping them informed about the latest developments within the organization.

What they Value:

• Progress over perfection
• Play to win
• Team first
• Stay curious
• Create an impact

If these resonate with you and you are someone looking to take up a pivotal role,  learn and improve as part of a team, take Personal Responsibility with your own value, and are client outcome focused you are the person we’re looking for. More than just a transactional service, there is an established culture and a supportive team environment.

This is a high performance role where you are rewarded based on your experience and performance. There is opportunity for leadership, team training, and to make a difference in each and every client experience.

Role Overview:

As a Sr. Mortgage Broker Assistant, you will play a crucial role in supporting mortgage brokers by handling the end-to-end loan processing, ensuring a seamless experience for clients. You will be responsible for loan preparation, documentation management, and liaising with lenders and clients to help drive successful mortgage outcomes. This is a fantastic opportunity for someone with strong mortgage broking experience who is passionate about delivering high-quality service in a fast-paced, client-focused environment.

In this role, you will work semi-autonomously, liaising directly with brokers and clients to manage lodgements, compliance checks, pricing requests, variations, and discharges. A strong understanding of lender policies is essential to ensure compliance and smooth processing of all transactions.

Key Responsibilities:

• Assist brokers with loan application preparation, submission, and follow-up
• Collect, verify, and manage required documentation from clients
• Liaise with lenders, solicitors, and clients to ensure timely loan processing
• Track loan applications through to settlement, providing updates to all stakeholders
• Maintain client records accurately in CRM systems
• Provide exceptional customer service by addressing client queries promptly and professionally
• Stay up to date with lender policies, products, and industry changes
• Support the brokers with any administrative tasks to ensure smooth daily operations
• Handle lodgements, compliance checks, pricing requests, variations, and discharges
• Work independently with minimal supervision, while collaborating with brokers and clients as needed
• Work closely with an established team of broker support staff to get up to speed
• Improve processes, and train future team members as the business grows and expands

Requirements

• Proven experience as a Mortgage Broker Assistant (senior level preferred), with at least 5 years of experience in the field.
• Strong understanding of mortgage lending processes, lender requirements, and industry regulations
• Excellent communication and customer service skills
• High attention to detail and ability to manage multiple loan files simultaneously
• Proficient in using CRM systems, loan submission platforms, and Microsoft Office Suite
• Ability to work independently and collaboratively within a team environment
• A proactive, solutions-focused approach with excellent problem-solving skills
• Strong knowledge of lender policies and the mortgage broking environment
• Previous experience in an Australian mortgage broking environment is highly preferred
• Previous experience with the Connective platform and Mercury CRM is highly preferred

Before applying, please note: This application includes a video assessment provided by the client. If you’re not comfortable with creating a video assessment, that’s completely okay—feel free to explore other opportunities with us. Additionally, as part of the independent contractor agreement, our clients are not obligated to provide you with equipment, so you will need to use your own. Thank you!