Manager, Administration - One World Observatory

POSITION: Manager, Administration  
DEPARTMENT: Administration  
REPORTS TO: Regional Vice President, Attractions   
FLSA STATUS: Exempt  

LEGENDS & ASM GLOBAL  

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.  

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.  

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.  

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! 

THE ROLE 

The Manager, Administration will provide support and coordinate all administrative and cross-departmental responsibilities of all attractions. 

ESSENTIAL JOB RESPONSIBILITES

• Leads the Attractions Division’s administrative functions 
• Manages Regional Vice President - Attractions calendar appointment coordination 
• Lead coordinator for Operations projects and activations 
• Coordinate Food and Beverage project management and Hospitality Strategy innovation 
• Manage strategic relationships with sponsors and partners 
• Assist in development for sponsorship pitches and decks for executive level partnership meetings and presentations 
• Plan, develop and execute concepts, pitches and presentations for co-branding and partnerships 
• Schedules divisional leadership meetings and coordinates meeting locations 
• Design presentations and reports for executive meetings, and corporate discussions 
• Produce collateral for Reginal Vice President – Attractions participation in global executive summits 
• Coordinates and disseminates operational budgets, forecasts and daily reports 
• Produce collateral for Regional Vice President – Finance for monthly operational, forecast and financial reports 
• Assist in project management for new product development and new business ventures within Attractions Division 
• Manage operational and hospitality reporting and reporting development 
• Complete other duties assigned by Regional Vice President - Attractions 

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE     

• The ideal candidate will have a bachelor’s degree, preferably in marketing, communications, business, hospitality or related field.  A combination of practical experience and education will be considered as an alternative
• Have a minimum of 1-2 years of hospitality experience 

SKILLS AND ABILITIES

• Strong written and verbal communication skills 
• Proficient in MS Office, Excel, PowerPoint, and Outlook 
• Type between 40 – 60 words per minute 
• Advanced computer skills 
• Able to organize time effectively, forward plan and prioritize tasks to ensure workload is balanced and urgent situations are dealt with immediately 
• Experience with POS management, Open Table and Event Management systems is preferred 
• A genuine interest and understanding of Operations, food and beverage 
• Must be punctual and dependable 
• Ability to perform under pressure effectively for extensive periods of time while maintaining a positive attitude 
• Must maintain personal hygiene and a well-groomed appearance standards 
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training 

COMPENSATION 

Competitive salary ($64,350), commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. 

WORKING CONDITIONS 

Location: Remote  

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

NOTE: 

The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.  

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. 

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