G&O Sourcing Client Services Associate (CSA)

The Grease Trap and Cooking Oil Sourcing Associate (CSA) will oversee the sourcing and contracting of Grease Trap and Used Cooking Oil programs for Rubicon customers.

 Essential Functions: 

• Develop scope of work, proposal, execution, and tracking of used cooking oil (UCO) recycling programs and grease trap pumping maintenance for new and existing restaurant and grocery customers 

• Utilize Rubicon’s vendor sourcing strategy to identify all possible service providers and deploy programs with Rubicon customers 

• Internal and external relationship building – ability to meet expectations, project expertise, and establish a long-term view of Rubicon as our customer’s preferred partner  

• Provides timely feedback to the Account Manager and Circular Economy team regarding program deliverable issues or customer concerns 

Day to Day Activities: 

• Communicate frequently with service partners 

• Obtain bids and determine the most cost-effective option that also ensures customer and supplier satisfaction 

• Submit and sign vendor agreements  

• Schedule services with service vendor 

• Enter new services and or vendor swapped services into designated internal system. 

• Keep the customer care team informed about vendor sourcing status 

• Administrative tasks as needed 

• Resolving invoice questions with vendors 

• Project management as needed including weekly status updates 

• Proactively communicating and resolving issues with our vendors 

Competencies: 

• Customer/Client Focus – Passion for Customer Care 

• Problem Solving/Analysis – Focus and enthusiasm to solve customer issues 

• Proven skills to set priorities, achieve deadlines, and manage multiple tasks at the same time   

• Ability to communicate effectively, verbally and in writing with supervisors, employees and customers 

• Able to work with others in a productive way 

Preferred Education and Experience: 

• Bachelor’s degree 

• 2+ years of experience in a professional setting 

• Experience in the used cooking oil, grease trap, and/or rendering fields  

• Accuracy and attention to detail   

• Excellent verbal and written communication skills; proficient in Microsoft Excel  

• Knowledge of industry related terms, concepts, and technologies  

Rubicon Global is an Equal Employment Opportunity/Affirmative Action Employer. We also maintain a Drug-Free Workplace. 

Rubicon is committed to sustainability and will rely on all employees to serve as an advocate for ESG both internally and externally to help grow the Company’s ESG objectives. 

• Environment: Contribute, measurably, to Rubicon’s carbon reduction goal and circular economy efforts
• Social: Support Rubicon’s efforts to cultivate/promote racial and gender equity
• Governance: Advance Rubicon’s commitment to best-in-class governance practices