Manager, Healthcare Strategy and Analytics

R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Chicago, R1® is a publicly-traded organization with employees throughout the US and international locations.

As our Manager, Strategy and Analytics you will oversee the continued development and enhancement of our Analytics and Strategy programs and serve as a central point-of-contact for projects supporting the Commercial team, Business Intelligence, Operations, FP&A, and Accounting. Additionally, this role will oversee the commission and bonus process for our go to market team which includes bonus calculation/administration, Spiff platform support, and working with our finance team monthly to ensure accuracy in commission plan administration. Every day you are leveraging cross-functional capabilities and subject matter expertise, the Manager, Strategy and Analytics will deliver transparency, optimize processes, and support cross-functional collaboration.

RESPONSIBILITIES:

• Strategic Partnership: Collaborate closely with the RPS team, acting as connector between Commercial Operations, FP&A, Finance, Accounting, and Business Intelligence. Become a strategic subject matter expert on sales performance KPIs, portfolio go-to-market strategy, market sizing, segmentation, solution line specific needs, and pipeline and growth projections.
• Platform Management: Oversee and manage the development of additional functionality in various platforms including Spiff, Salesforce, Oracle, Conga, etc. and prioritizing value-add initiatives aligned with R1’s strategic priorities.
• Performance Monitoring: Proactively monitor key performance metrics, clearly communicate performance, and provide actionable insights to optimize top-line revenue growth.
• Analytics & Insights: Perform hands-on analytics and recommend enhancements to our RPS team, driving deep analytical insights to define the go-to-market strategy.
• Reporting & Data Integrity: Develop new reporting and analytics content along with rolling out new programs or salesforce rules to increase data accuracy in Salesforce.
• Predictive Analytics: Responsible for delivering annual growth targets and maintaining a reliable and accurate forecast. 
• Sales Support: Provide ad-hoc reporting and analytical support to the sales team during the sales cycle, weekly calls, pipeline reviews, etc..
• Salesforce Enhancement:  Collaborate with the Salesforce team to bring new processes into the SFDC develop enhanced functionality.
• Commission Support: Provide monthly and quarterly support to the finance team on all commission and bonus administration.
• Communication: Effectively and clearly communicate complex concepts to both technical and non-technical audiences, transforming functional requests into technical requirements for developers.
• Market Research: Conduct market research on the RCM healthcare industry, providing insights into competitor trends, market conditions, and new growth opportunities.
• CRM Optimization: Recommend Salesforce development enhancements to streamline the underlying data model and enable quicker time to insights.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in business, finance, analytics, or a related field
• Experience presenting to senior leadership, this role will be responsible for presenting data, findings, and solutions to senior leadership
• 3+ years of experience in an analytics-related role within a fast-paced, high-growth environment.
• Healthcare industry experience.
• 3+ years' experience with Salesforce or similar CRM systems.
• Advanced Excel data modeling skills.
• Preferred experience with Power BI.

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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