Offer summary

Qualifications:

Minimum 2.5-5 years of administrative experience in event planning or hospitality., Hands-on experience with HoneyBook or similar CRM systems., Excellent verbal and written communication skills, especially with high-emotion clients., Strong organizational skills and basic tech proficiency with tools like Gmail and Google Drive..

Key responsibilities:

Manage incoming inquiries and schedule consultations through HoneyBook CRM.

Track proposals and maintain client engagement until services are booked.

Update client records and project notes within HoneyBook.

Coordinate final detail meetings and assist with daily administrative tasks.

Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Event Industry Familiarity: Minimum 2.5-5 years administrative experience supporting weddings, event planning, hospitality, or service-based businesses where client care and emotional intelligence are critical. HoneyBook or CRM Experience: Hands-on experience using HoneyBook or similar CRM systems to manage client communications, tasks, scheduling, and project organization. Excellent Communication Skills: Professional, warm, and client-focused verbal and written communication style, especially sensitive to high-emotion clients like brides and event hosts. Organizational Mastery: Proven ability to independently manage schedules, update client records, follow through on pending tasks, and maintain a highly organized, visible workflow with minimal supervision. Pleasant and Compassionate Demeanor: Friendly, empathetic, and polished interpersonal approach, essential for working with emotionally sensitive clientele in the wedding and event space. Basic Tech Proficiency: Comfortable navigating Gmail, Google Drive, simple spreadsheet tools, and familiar with managing call communications.

Core responsibilities:

Lead Intake and Calendar Scheduling: Manage incoming wedding and event inquiries through HoneyBook CRM, schedule consultations, and ensure timely follow-ups to maximize lead conversion. Proposal Follow-Up and Client Nurturing: Track sent proposals, execute warm follow-up via email and calls, and maintain engagement until prospects officially book services. Client Communication and Notes Management: Update client records consistently within HoneyBook, ensuring all project notes, task statuses, and touchpoints are accurately recorded and easily accessible. Event Meeting Coordination and Final Details: Proactively schedule final detail meetings with clients based on internal templates and workflows, ensuring seamless pre-event planning without requiring owner intervention. Administrative Support and CRM Organization: Assist with daily administrative tasks, maintain an organized project management flow in HoneyBook, and use Google Drive or Google Sheets when necessary for supplemental tracking. Optional Light Creative Assistance: Support basic visual content tasks when needed (posting pre-gathered photos or materials for marketing) using simple platforms like Canva; graphic design or video editing experience is a plus but not mandatory.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!

Required profile