RPA Developer

Must be a US Citizen who can acquire a Public Trust. This is a remote position.

Statement of Work:
The Contractor shall provide the Department of Veterans Affairs (VA) with an automation services platform capable of interacting with VA and third-party services to automate processing Veterans benefits for all Veterans Benefits Administration (VBA) business lines, other VA entities (including Veterans Health Administration (VHA), National Cemetery Administration (NCA) and Board of Veteran Appeals (BVA)) and other federal agencies as approved by VBA. VBA’s efforts to automate benefits processing is a complex multi-year effort which requires the automation platform to be configurable to meet the needs as additional benefit automations are developed. The Contractor shall aid in eliciting and documenting requirements as VBA develops additional automation plans. The platform must replicate the services currently provided by the Mail Automation Services (MAS) and Additional Presumptive Capacity Automation Services (APCAS) task orders while being able to extend capabilities well beyond these previous contract vehicles. VBA envisions the Benefits Transformation Platform proceeding iteratively with increasingly automated processes (“automations”) being delivered in parallel.

The Benefits Transformation Platform shall be flexible enough to incorporate emerging technologies or connecting with existing systems when needed. The automation platform is required to integrate with multiple VA and non-VA systems through back ends and user interfaces. VBA expects to transform its IT architecture during the life of this contract to make greater use of APIs and other data services. The Benefits Transformation Platform shall be capable of creating or migrating to these services when directed by VBA.

The Contractor’s Benefits Transformation Platform shall utilize a wide range of technologies to meet VBA’s automation needs while using unattended automation.
These technologies include at minimum:

• Optical character recognition (OCR)
• Intelligent character recognition (ICR)
• Form extraction
• Artificial intelligence (AI)
• Natural language processing (NLP)
• Application Programming Interfaces (APIs)
• Robotic processing automation (RPA)
• Neural network models
• Machine learning
• Medical annotation

• 3+ years of RPA software experience, specifically with UiPath, BluePrism, or Automation Anywhere
• 8+ years of professional experience
• 2+ years of experience with AI/automation, analytics, business, technology or digital strategy projects Experience conducting BPR for IT software processes
• Familiarity with cognitive, automation, and related emerging technologies and techniques.
• Broad-based general technology ecosystem and industry understanding
• Ability to understand and communicate the concepts of the solution. This includes network requirements, event monitoring solution, ticketing system and the associated integration bridges between those systems

• Experience with Public Sector Clients (US Federal, State and Local Governments)