Account Manager, Desjardins Employer Solutions

As an account manager with Desjardins Employer Solutions, you help serve, prospect for, solicit, develop and maintain business relationships with members and clients. You help sell specialized business products and services (payroll and HR) through multiple distribution channels based on member/client needs and in accordance with strategies and practices. You develop and maintain business partnerships with a large client base or for major accounts—made up mainly of large companies and business associations—to ensure that they’re getting the most out of their products and services and are fully satisfied with them. You drive results by actively helping your unit meet its sales and business development objectives. You are responsible for accounts with major development potential for your sector or the organization. You work with clients with complex, diverse needs. The ability to communicate effectively and thoroughly understand clients’ expressed needs is therefore essential. Your highly complex work and initiatives require extensive, in-depth knowledge of your line of work and comprehensive, detailed understanding of the organization. You lead and serve as a specialist and resource person for clients and practitioners. You represent Desjardins and enter the organization into large-scale agreements with clients. You have leeway and very frequent opportunities to establish and negotiate product and service terms. Interpersonal savvy is therefore essential. More specifically, you will be required to :

• Create the right conditions to meet targets.

• Solicit and develop and maintain personalized business relationships with clients to promote products and services.

• Identify and analyze member/client needs; develop personalized solutions; prepare integrated service offers that balance member/client satisfaction, profitability and risk; and negotiate terms.

• Monitor the industry to identify business development opportunities.

• Play an active role in public relations activities and maintain a presence in the business community.

What we offer*

• Competitive salary and annual bonus

• 4 weeks of flexible vacation starting in the first year

• Defined benefit pension plan that provides predictable, stable income throughout retirement

• Group insurance including telemedicine

• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor's degree in a related field

• A minimum of six years of relevant experience

• Please note that other combinations of qualifications and relevant experience may be considered

• Knowledge of French is required 

• Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

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Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

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