Director, Human Resources

Job Summary:

The Director of Human Resources plays a pivotal leadership role, providing strategic HR Business Partner guidance at the Executive Leadership Team level. This position is responsible for leading and overseeing HR Business Partners, ensuring a comprehensive, proactive, and strategic approach to HR initiatives.  The Director will deeply understand the needs and strategies of various business groups, focusing on driving talent strategies such as talent reviews, succession planning, employee engagement, and strategic organizational design. Additionally, this role will collaborate with internal HR Centers of Excellence (COE) to implement value-added initiatives that prepare the organization for continued growth and success.

Essential Functions:

• Collaborate with client groups to gain a deep understanding of the business landscape, identify challenges faced by leadership teams and employees, and drive actionable plans to address those challenges effectively.
• Cultivate meaningful relationships to provide strategic insights and guidance to business partners and leaders, advancing talent and organizational strategies that align with overall business objectives.
• Lead talent review strategy sessions to ensure comprehensive assessments of talent, partnering with leaders to create and execute effective development plans that align with organizational goals.
• Collaborate with leaders to develop robust succession plans, ensuring that identified high-potential employees have development plans and growth opportunities to secure future leadership.
• Champion the company culture and enhance employee engagement by partnering with Employee Relations and HR Centers of Excellence (COEs) to implement action plans based on engagement survey results.
• Partner with the business to assess organizational structures, developing and executing plans that optimize team performance and prepare for future growth opportunities while ensuring appropriate spans of control.
• Actively participate in the formulation of departmental goals, objectives, and processes to drive alignment and effectiveness across the organization.
• Advocate for HR strategies, including goal planning, performance reviews, and merit processes, while assisting leaders in adopting and executing new programs that enhance organizational effectiveness.
• Identify leadership training needs and collaborate with the Talent Development team to provide valuable insights that support the growth of leadership capabilities.
• Monitor trends and analyze HR metrics to share with and make strategic recommendations to the business and HR COEs, ensuring data-informed decision-making.
• Engage in cross-functional collaboration with HR COEs to recommend impactful, value-added initiatives that benefit employees and leaders alike.
• Ensure that CareSource maintains 100% compliance with federal and state employment laws in all practices, safeguarding the organization and its employees.
• Perform any other job-related duties as assigned, demonstrating flexibility and a commitment to organizational success.

Education and Experience:

• Bachelor’s Degree or equivalent in human resources or management or equivalent years of relevant work experience required
• Master’s Degree or equivalent years of relevant experience preferred
• Seven to ten years of experience in Human Resources with a minimum of (5) years of experience in a strategic HR Business Partner role is required. 
• 3 years leadership experience required 
• M&A experience strongly preferred

Competencies, Knowledge and Skills:

• Demonstrated ability to lead and inspire teams, driving organizational success through effective HR strategies.
• Exceptional skills in cultivating trust, influence and confidence among senior management and employees, fostering a collaborative organizational culture.
• Strong capability to analyze complex issues, make informed decisions, and implement effective solutions.
• Ability to engage in active listening and apply critical thinking to understand diverse perspectives and drive strategic initiatives.
• Expertise in Word, Excel, and PowerPoint, with a strong preference for candidates with working knowledge of the Workday HR application.
• High level of personal and organizational self-awareness, enabling effective leadership and strategic alignment.
• Capacity to maintain emotional self-control in challenging situations, ensuring composure and professionalism.
• Strong written, oral, and interpersonal communication abilities to convey complex HR concepts clearly and effectively.
• Ability to work autonomously while maintaining a keen attention to detail in all tasks.
• Proven ability to manage multiple priorities effectively, ensuring timely completion of strategic initiatives.
• Up-to-date understanding of employment regulations in all states where CareSource operates, ensuring compliance and risk mitigation.
• Skilled in educating and training staff and management on strategic HR processes and methodologies.
• Proficient in negotiating solutions and managing conflicts to achieve positive outcomes.
• Ability to work in and cultivate an effective team environment, enhancing overall organizational performance.
• Commitment to providing exceptional service to internal stakeholders and employees.
• Ability to handle sensitive information with discretion and maintain confidentiality.

Licensure and Certification:

• PHR certification desired, prefer SPHR

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time
• Availability for travel as required, up to 15%.

Compensation Range:

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Organization Level Competencies

• Create an Inclusive Environment

• Cultivate Partnerships

• Develop Self and Others

• Drive Execution

• Influence Others

• Pursue Personal Excellence

• Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.