Bachelor’s Degree in an IT or Financial discipline., Minimum of 5 years of experience as a Salesforce developer and/or Certinia Administrator., Salesforce Administrator Certification and Platform App Builder Certification preferred., Proficiency in programming with Apex and a firm understanding of accounting concepts..
Key responsibilities:
Lead the ongoing development and administration of the Certinia PSA platform.
Design and implement workflows, customizations, and automations.
Provide technical support and troubleshooting for Certinia PSA.
Create reports and dashboards to monitor data quality and communicate changes to stakeholders.
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About Worldwide Clinical Trials
Worldwide Clinical Trials is a leading full-service global contract research organization (CRO) that works in partnership with biotechnology and pharmaceutical companies to create customized solutions that advance new treatments.
Our capabilities include bioanalytical laboratory services, Phase I-IV clinical trials, and post-approval and real-world evidence studies – all powered by our team members who bring their expertise and a collaborative, personalized approach to each clinical program. Anchored in our company’s scientific heritage, our dedicated therapeutic focus on cardiovascular, metabolic, neuroscience, oncology, and rare diseases, is applied to develop flexible plans and solve problems quickly for our customers.
Our talented team of 3,000+ professionals spans 60+ countries, and embraces a culture of diversity, equity, inclusion, and belonging (DEI&B). We are united in cause with our customers to improve the lives of patients through new, innovative therapies.
For more information on Worldwide, visit www.Worldwide.com.
We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.
We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way.
Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.
Why Worldwide
We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!
What the Salesforce Developer and Administrator does at Worldwide Certinia
The Certinia Salesforce Developer and Administrator (CSDA) will lead the ongoing development of the Certinia PSA platform. The CSDA manages day-to-day administration of Certinia PSA and its interactions with the overall Salesforce platform and other financial systems. The successful candidate will have a record of success in improving processes and adoption using the SalesForce.com. The CSDA will collaborate with the Salesforce Administrator when Certinia functionality intersects with the CRM.
What You Will Do
Certinia Configuration and Administration
Design and implement workflows, customizations, and automations.
Maintain system, security and integrity including the design, creation and maintenance user setup, roles, profiles and permissions.
Evaluate new releases of Certinia and Salesforce to determine impact and opportunities.
Certinia Development
Collaborate with and guide outside consultants to design, develop and support Apex code, triggers and flows.
Develop Apex code and triggers to support new Certinia features.
Maintain the Certinia code base.
Certinia Production Support
Provide technical support and troubleshooting for Certinia PSA, including administration and maintenance.
Collaborate with stakeholders to set platform priorities and steward enhancement requests through the development lifecycle.
Certinia Reporting and Dashboard
Create reports, dashboards, and flows to continuously monitor data quality and integrity.
Communicate status of upcoming changes, enhancements and defect status to management and stakeholders.
Develop and outline change management analyses and preparation of new version releases of Salesforce and Certinia.
Continuously monitor trends in the both the Certinia and Salesforce ecosystems.
What You Will Bring To The Role
Ability to communicate effectively with a variety of stakeholders.
Ability to manage multiple deliverables.
Salesforce Administrator Certification preferred.
Platform App Builder Certification preferred.
Previous Certinia PSA experience preferred.
Previous experience in life sciences preferred.
Previous Conga experience preferred.
Your Experience
Bachelor’s Degree in an IT or Financial discipline.
Minimum of 5 years of experience working as a Salesforce developer and/or Certinia Administrator.
Proficiency in programming and/or code writing with Apex.
Firm understanding of accounting concepts.
Experience in Life Sciences, Biotechnology, Pharmaceuticals or Contract Research Organizations preferred.
Excellent analytical skills.
Exact compensation may vary based on skills, experience, and location:
$68,005.00 - $134,995.00
We love knowing that someone is going to have a better life because of the work we do.
To view our other roles, check out our careers page at Discover a world of difference at Worldwide! For more information on Worldwide, visit www.Worldwide.com or connect with us on LinkedIn.
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Experience
Spoken language(s):
English
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