Offer summary

Qualifications:

Experience in Travel Agency operations and international working environment, Knowledge of Amadeus GDS, Sabre GDS, and other travel industry tools, Excellent English language skills, Strong communication and relationship-building abilities..

Key responsibilities:

Collaborate with teams, suppliers, and clients to standardize operational processes

Define and implement best practices across the organization

Create detailed documentation of operations processes for internal use

Prepare risk assessments and establish contingency plans for risk areas.

Job description

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Process Manager Remote

Full time, Netherlands, Czech Republic, Spain, Poland, Italy, United Kingdom

As part of the Strategic Operations Europe team, you will contribute to the successful delivery of projects and initiatives related to operational processes in Europe. You will collaborate with stakeholders across the organization to ensure an understanding of each initiative and its impact on our organization to assure that the solution we create addresses the business requirements.

As a Process Manager, you will

Collaborate closely with other teams, suppliers, and clients to guarantee the standardization of operational processes
Help define and implement best practices across our organization
Serve as a process, project, and/or product subject matter expert
Provide recommendations and solutions that take into account the nature of our organization and culture as well as the relationship we have with others in the industry
Deliver successful project outcomes and yield results established in project objectives
Create detailed documentation of operations processes for internal use and stakeholders
Prepare risk assessments, establishing contingency plans for risk areas

About You

Experience in Travel Agency operations and international working environment
Knowledge of Amadeus GDS, Sabre GDS, and other tools used in the travel industry
Ability to work independently, self-directed and well organized
Excellent English language skills
Good communication and influencing skills; proven experience in working and building effective relationships with internal and external stakeholders

About Us

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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