Senior Systems Support Engineer( 3rd shift 12am-9am CST)

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Bachelor's degree or equivalent relevant work experience, At least 3 years of experience with enterprise virtualization technologies, Strong analytical and problem-solving skills, Working knowledge of IT standards and best practices..

Key responsabilities:

  • Implement and manage IT services including networking and IT security
  • Configure and support network and storage environments
  • Resolve client technical issues and provide system-level guidance
  • Maintain enterprise database systems and perform regular system administration tasks.

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Netsmart Large https://www.ntst.com/
1001 - 5000 Employees
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Job description

Responsible for implementing, supporting, maintaining, and managing IT services, including networking, IT security, email, and disaster recovery

Responsibilities
  • Configure and support network and storage environments including SAN, VPNs, firewalls, and virtualization platforms  

  • Implement and troubleshoot multi-site Linux/UNIX and Windows based application environments  

  • Resolve client technical issues and provide system-level guidance  

  • Maintain enterprise database systems including MS-SQL, Intersystems' Caché, and Oracle  

  • Perform regular system administration tasks including patching and software installation  

  • Ensure compliance with HIPAA and ISO 27000 series security requirements 


Qualifications
Required

  • Bachelor's degree or equivalent relevant work experience 

  • At least 3 years of experience working with enterprise virtualization technologies in production environments  

  • At least 3 years of experience with SQL Server database systems administration  

  • At least 3 years of experience troubleshooting server systems in WAN/LAN environments  

  • Working knowledge of IT standards, concepts, and best practices  

  • Strong analytical and problem-solving skills  

  • Ability to manage multiple priorities in time-sensitive situations 

Preferred

  • Experience with Windows Server Platform enterprise management  

  • Cloud infrastructure management experience  

  • Industry certifications such as VMware Certified Professional (VCP) or Microsoft Certified Solutions Expert (MCSE) 

Expectations 

  • This position requires regular availability outside of standard business hours for critical issue resolution and planned maintenance 

  • Must be comfortable with remote work arrangements and virtual collaboration tools 

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

Netsmart's Job Applicant Privacy Notice may be found here.

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Experience

Spoken language(s):
English
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Other Skills

  • Time Management
  • Problem Solving
  • Analytical Skills

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