Offer summary

Qualifications:

Curiosity about immigration topics and eagerness to learn, with no prior experience required., High level of accuracy and attention to detail when creating official documents., Clear and professional communication skills in English, both written and verbal; knowledge of German or other languages is a plus., Comfortable with digital tools and structured, process-driven environments..

Key responsibilities:

Support immigration experts by preparing application forms and gathering required documentation.

Communicate with authorities to coordinate appointments for talents.

Handle administrative tasks to enable case managers to focus on complex topics.

Respond to talent inquiries about visa processes and maintain internal guides for accurate information.

Job description

🌎 About Localyze

Welcome to Localyze, where we're reimagining how people move for work. Our mission is to tear down the barriers that limit talent and opportunity. We bring together seamless technology, transparency, and unrivalled service to make this happen. Founded in 2018 by three visionary women who believe in unlocking human potential without borders, Localyze has built a centralised platform that decentralises the world. We empower companies to hire from anywhere and enable individuals to choose where they live and work.

Global working is in our DNA. Our vibrant team, comprised of almost 50 Localitos from 15+ nationalities, fuels our creativity and innovation and we're always looking for ways of expanding both our product and our reach!

If you're passionate about redefining global mobility, pushing boundaries, and making a real impact, Localyze is the place for you. Join our community, shape the future, and rewrite the rules of the global workforce.

Are you detail-oriented and passionate about making a real impact behind the scenes? Join our Support team at Localyze as an Operations Support Associate! In this role, you'll take on essential back-office and administrative tasks that directly support our immigration experts and enables you to learn all about immigration from a safe distance. Your responsibilities will include preparing application forms, managing email interactions with authorities, organizing documentation, and also supporting internationals as they navigate their immigration processes. You'll play a key part in keeping our operations smooth, while also contributing to the overall experience of the talents we support.

🎯 What You’ll Do

Support our immigration experts by preparing application forms, gathering required documentation, and ensuring the accuracy of standard documents needed in immigration processes for our core market in Germany, and potentially other markets
Communicate with authorities to coordinate appointments, such as embassy visits for our talents
Handle administrative tasks that enable our case managers (the immigration experts) to focus on complex topics
Respond to talent inquiries about visa processes and formal paperwork via chat
Develop, create, and update internal guides and guidelines to ensure accurate and up-to-date information
Submit incoming requests for business trip requests and workations to our compliance partners and sharing feedback with the customer

🌟 What We’re Looking For

You’ll thrive in this role if you:

Are curious about immigration topics and eager to learn (no prior experience is needed, as you’ll be supported by our experts and with clear guides and resources)
Have a high level of accuracy and attention to detail (e.g. when creating official documents or filing applications using step-by-step instructions)
Communicate clearly and professionally in English, both written and verbal (German or other languages are a plus)
Enjoy researching information online and are confident navigating official websites to find answers about immigration processes
Are comfortable with digital tools and like working in a structured, process-driven environment
Bring a proactive, solution-oriented mindset — able to manage tasks independently and collaborate closely with teammates when needed

🦙 What We Offer

At Localyze, we offer:

No Office, No Borders: Embrace the freedom to work from anywhere within our entities in Germany, Portugal, Spain, or the UK. Plus, make the most of Workations!
Craft Your Workspace: Create your ideal workspace with our annual LocaBoost allowance, you can kit out your home office or put it towards a local coworking space – the choice is yours.
Equity for All: We believe in shared success. Join us, and not only become part of the Localyze team, but also an integral stakeholder in our growth with an attractive equity plan.
Grow With Purpose: Fuel your growth mindset with an annual learning & development budget. We're invested in your career journey.
Wellness Boost: Balancing work and life is an art, and we're here to support you. Enjoy a monthly wellness stipend to be spent flexibly, plus access to OpenUp for 1:1 coaching sessions, unlimited courses, digital resources, and roundtable discussions.
Out of the ‘Virtual’ Office: Enjoy 28 days of paid time off, plus local public holidays, and here's a little extra – an additional celebratory day off just for you!
Family First: Welcoming a new family member? Take the time you need with parental leave to bond and cherish those precious moments.
Globetrotter Gatherings: Keep the team spirit high with not one but two team meetups per year. And wait for it – an annual international company-wide retreat. Picture this: Portugal in 2022, Italy in 2023 – and who knows where next?

💙 Diversity & Inclusion @ Localyze

As an equal opportunity employer and advocates of Diversity and Inclusion, we proudly welcome applications from people of all races, ethnicities, disability statuses, ages, religions, gender identities, and sexual orientations. We encourage you to apply even if you don't think you meet all of the criteria above but are still interested in the role and mission. Nobody checks every box, and we're looking for team members who are genuinely excited to join Localyze!

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