Polish Customer Care Advisor

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Fluency in Polish and good command of English (spoken and written)., Strong communication and problem-solving skills., Previous customer service experience is a plus, but not required., Comfortable working with technology and remote tools..

Key responsibilities:

  • Provide exceptional customer service to Polish-speaking clients via phone, email, and chat.
  • Assist with product information, troubleshooting, and order-related inquiries.
  • Accurately log interactions and ensure follow-up is timely and effective.
  • Collaborate with international teams to resolve customer issues efficiently.

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Speakit Startup https://speakitjobs.com
11 - 50 Employees
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Job description

On behalf of our client, a globally recognized innovator in premium home technology solution, we are looking for a Polish Customer Support Representative. Our client designs and delivers high-performance products that improve everyday living in millions of households worldwide.

As part of their growing customer experience team, you will play a vital role in ensuring top-tier support for Polish-speaking customers.

Key Responsibilities

  • Provide exceptional customer service to Polish-speaking clients via phone, email, and chat.
  • Assist with product information, troubleshooting, and order-related inquiries.
  • Accurately log interactions and ensure follow-up is timely and effective.
  • Maintain a high level of professionalism and product knowledge at all times.
  • Collaborate with international teams to resolve customer issues efficiently.

Requirements

  • Fluency in Polish and good command of English (spoken and written).
  • Previous customer service experience is a plus, but not required.
  • Strong communication and problem-solving skills.
  • Comfortable working with technology and remote tools.
  • Reliable internet connection and a quiet home workspace.

Benefits

  • Salary: €1100/month & 14 salaries per month
  • Performance Bonus: Based on KPIs and customer satisfaction.
  • Remote Work: Fully work-from-home setup.
  • Training Provided: Full onboarding and product training to ensure your success.
  • Work-Life Balance: Flexible schedules available.

Take the next step in your career by joining a company where innovation meets service excellence—all from the comfort of your home.

Apply today and make a difference in the customer journey!

Required profile

Experience

Spoken language(s):
PolishEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Customer Service
  • Communication
  • Problem Solving
  • Technical Acumen

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