Organizational Change Management Consultant - Virtual, United States

Applications for this role will be accepted until May 13, 2025

About Us

WorkForce Software, an ADP Company, is the first global provider of workforce management solutions with integrated employee experience capabilities. The company’s WorkForce Suite adapts to each organization’s needs—no matter how unique their pay rules, labor regulations, and schedules—while delivering a breakthrough employee experience at the time and place work happens. Enterprise-grade and future-ready, WorkForce Software is helping some of the world’s most innovative organizations optimize their workforce, protect against compliance risks, and increase employee engagement to unlock new potential for resiliency and performance. Whether your employees are deskless or office workers, unionized, full-time, part-time, or seasonal, WorkForce Software makes managing your global workforce easy, less costly, and more rewarding for everyone.

Over one thousand organizations with more than 4 million users in over 100 countries rely on WorkForce Software solutions to streamline compliance, reduce labor costs, provide more intuitive tools to their employees, and achieve strategic HR on a global basis.

An OCM Consultant (Organizational Change Management) involves assisting clients to navigate and manage organizational change. This includes identifying needs, designing change interventions, developing communication strategies, and implementing change 
programs. The role focuses on supporting people and organizations in adopting new tools, processes, or ways of working.

Responsibilities
•    Recommend approaches for global customers to successfully manage organizational and cultural change and enhance adoption.
•    Create informational material for customers and their teams. 
•    The OCM Manager will collaborate with global customers to create an OCM Strategy that will be submitted to Global customers for review.
o    Strategies to include adoption, training, business as usual planning for post go live plus any additional requests from global customers.
•    Work closely with the WFS Value Engineering and Customer Success teams to help ensure project success, tracking of KPIs and value realization (Value Engineering or Customer Success experience / Knowledge is desirable)
•    Work alongside WFS project team to understand project timelines and give input where necessary.
•    Ability to create and run effective facilitation meetings.
•    Ability to operate as a solo contributor and also to build out the OCM practice.

Requirements 
•    A minimum of 6 years’ experience in an OCM role.
•    Ability to work flexibly supporting the United States and United Kingdom. 
•    Experience developing customers’ needs assessment: Gathering business requirements and understanding people's expectations related to the change. 
•    Experience developing change management design: Designing and developing change interventions and communication plans. 
•    Experience creating communication strategies: Creating and executing communication strategies to ensure the message reaches all impacted users. 
•    Experience implementing change and communication programs within a project. 
•    Experience creating impact measurements: Measuring the progress and effectiveness of change management activities and business readiness. 
•    Support and Adoption: Supporting people and organizations in adopting new changes, tools, or ways of working. 
•    Technical skills include a high proficiency in Microsoft Excel, Word, and PowerPoint. 
•    Experience with reporting tools like Tableau, Crystal, etc. desired. 
•    Experience in the HCM industry desired but not required. 

Travel
•    Up to 50% with potential for international travel

Education
•    Bachelor’s degree or equivalent

You'll Love Working Here Because You Can

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
  
• Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We're here to provide exception service to our clients, and none of that happens without each of taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating lasting, positive impact upon the communities in which we work and live.
  
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
  

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short and Long Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. 

This job description is not intended to be all inclusive, and employee will perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.

To maintain our goal of remaining a diverse and inclusive company, WorkForce Software advocates for and promotes a diverse, equitable, safe, and professional workplace where all people feel welcomed and empowered. We are committed to creating an environment that supports and celebrates the full range of our individual and collective differences, so that everyone can do their best and most innovative work, on the job and in our communities.

WorkForce Software is committed to the full inclusion of all qualified individuals. As part of this commitment, WorkForce Software will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Talent Acquisition Department at careers@workforcesoftware.com, 1-833-987-3831.

WorkForce Software is an Equal Opportunity Employer.

Compensation$125,000 USD Annually to $135,000 USD Annually Plus Bonus