Offer summary

Qualifications:

2.5+ years of experience in property management or related administrative roles, preferably remote., Proficiency in Notion and GoHighLevel or similar CRM/property-management tools, along with strong Microsoft Office skills., Strong interpersonal skills and emotional intelligence for effective tenant relations and conflict resolution., Willingness to learn and apply AI tools like ChatGPT for communication and translation..

Key responsibilities:

Act as the primary contact for tenants, addressing inquiries and resolving concerns with empathy.

Manage lease activities including agreements, renewals, and terminations in compliance with regulations.

Organize remote property inspections and coordinate maintenance and repairs with local partners.

Provide administrative support by drafting correspondence, maintaining records, and assisting with budgets and performance analysis.

Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

2.5+ years’ experience in property management, real estate, or related administrative roles—remote experience a plus. Demonstrated initiative and critical thinking—propose improvements and solve problems independently in a remote setting. Proficiency with Notion and GoHighLevel (or similar CRM/property-management tools); strong Microsoft Office skills. Willingness to learn and apply ChatGPT (or similar AI tools) for translation and tenant communication. Strong interpersonal skills and emotional intelligence for virtual conflict resolution and tenant relations. Preference: graphic design or artistic skills (e.g., Canva, Adobe Creative Suite).

Core responsibilities:

Act as primary tenant contact—address inquiries, resolve concerns, and mediate conflicts with empathy. Manage lease activities (agreements, renewals, terminations) in compliance with policies and regulations. Organize remote property inspections via local partners; prioritize and coordinate maintenance and repairs. Provide remote administrative support: draft correspondence, maintain Notion records, process documents, and assist with budgets and performance analysis. Drive tenant communications and marketing by creating listings; ability to create newsletters or other materials well regarded. Leverage GoHighLevel for workflow automation, lead tracking, and database management; use ChatGPT for translations. Stay current on industry best practices and regulatory changes; update policies and documentation. Download WhatsApp business for phone contact with tenants - number will be provided.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!

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