Offer summary

Qualifications:

Degree in informatics, business informatics, or equivalent work experience., 2+ years of experience in technical writing and documentation for APIs., Proficiency in API tooling specifications and tools like YAML, JSON, and Markdown., Excellent written and verbal communication skills in English..

Key responsabilities:

Develop and maintain API reference documentation, tutorials, and integration guides.

Act as the main contact for e-invoicing solutions and interface with various teams and clients.

Create and implement documentation-as-code workflows using tools like Git and Markdown.

Establish documentation standards and automate testing and validation processes.

Job description

ecosio is a fast-growing, innovative service company and a leading provider of B2B integration, specialising in electronic data interchange (EDI), Web EDI and e-invoicing. ecosio is part of Vertex, Inc., a leading global provider of indirect tax solutions listed on Nasdaq (VERX).

Our brand slogan is Connections That Work as we believe strong connections are central to successful business relationships - both external and internal. At ecosio, we hire individuals from all backgrounds and are committed to creating an inclusive work environment. We are technology lovers, set the highest standards for our solutions, and put innovative ideas first.

We are seeking a Technical Writer to join our growing product team at ecosio. This role combines deep technical expertise in API documentation with product knowledge to create clear, comprehensive knowledge docs for our B2B integration solutions. You will be responsible for developing and maintaining API reference documentation, tutorials, and integration guides on connect.ecosio.com. With you, we want to build the best-in-class API documentation platform for EDI & e-invoicing.

Part-time possible (min. 30hr/week).

You'll connect with the role if you enjoy…

being the main contact person for all questions regarding the e-invoicing solutions of ecosio (of the countries you are assigned to as product owner). You act as the technical as well as organizational interface between our development, integration engineering team, marketing, sales, pre-sales and our customers and partners
Take ownership of connect.ecosio.com our knowledge hub for partners, customers & users
Create and maintain API specifications and reference documentation
Design and implement documentation-as-code workflows using tools like Git, YAML, and Markdown
Develop interactive API documentation with modern documentation tools
Write clear, technically accurate product guides, tutorials, and code samples
Collaborate with product, marketing and engineering teams to understand API design and implementation details
Establish documentation standards and style guides for API documentation
Implement automated documentation testing and validation processes

Qualifications

To connect with ecosio it is important to have…

a degree in informatics / business informatics / HTL diploma or comparable work experience
Experience in technical writing and documentation for APIs and products (2+ years)
Proficiency with API tooling specification and related tools
Strong knowledge of YAML, JSON, and Markdown
Experience with version control systems (Git) and documentation-as-code practices
Familiarity with REST APIs, HTTP protocols, and web services
Excellent written and verbal communication skills - Native English
Experience with developer portals and API documentation platforms

And nice to have…

programming skills in JavaScript, Java or a similar language
Computer Science studies or technical background
Knowledge of B2B software, EDI concepts, or integration patterns
Experience with API documentation
Understanding of CI/CD workflows and documentation automation

Additional information

By connecting with us you will experience...

Our remote-first culture lets you work remotely from one of our designated countries
Flexible working hours to suit your schedule and priorities
Annual personal development budget to invest in conferences, courses, or career coaching
Home office allowance to create a workspace that fits your needs
Regular events and trips to connect, celebrate, and have fun with the team
Workations of up to 90 days per year within the EU, combining travel and productivity
Wellbeing support, including mental health resources and employee assistance programs
Additional country-specific benefits based on your location

Sounds like a connection that works? Then apply now and we will get in touch soon!

As part of our hiring process at ecosio, we conduct standard background checks. You can find more information about them by clicking HERE.

Our mission is to build Connections That Work by fostering a diverse and inclusive team. We are committed to making everyone feel valued and empowered to contribute their unique skills, experiences and perspectives. And now we want to connect with you.

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