Offer summary

Qualifications:

2+ years of experience in Revenue Operations, Sales Operations, or a related role, preferably in a B2B SaaS environment., Hands-on experience with sales engagement platforms and CRMs, especially Salesforce or HubSpot., Strong analytical mindset with the ability to identify inefficiencies and suggest improvements., Excellent communication skills for collaborating with both technical and non-technical stakeholders..

Key responsabilities:

Collaborate with GTM teams to enhance processes and daily operations.

Administer and optimize the RevOps technology stack, focusing on Demand Generation tools.

Identify process gaps and propose improvements to enhance operational efficiency.

Provide support, troubleshooting, and training to end-users while maintaining data quality standards.

Job description

About Zowie:

At Zowie, we’re revolutionizing how businesses interact with their customers. We’re creating a future where AI Agents handle 100% of customer service interactions—delivering instant, personalized, and exceptional experiences.

We believe AI Agents represent the next major technological shift, and Zowie is positioned to lead the charge. Leading consumer brands like Monos, Decathlon, and InPost already trust our AI Agents to be on the front line of their customer care efforts, handling millions of conversations monthly.

About the Role

In modern, high-growth organizations making sure that the go-to-market teams are as effective as possible is hugely impactful. This is one of the reasons why the Revenue Operations field has been growing so fast in the recent years.

As a RevOps Specialist at Zowie, you will be instrumental in optimizing how our GTM teams operate. This role goes beyond systems management — you’ll actively monitor how processes are followed, identify gaps, and propose improvements that make our operations more efficient and scalable. You’ll also support Demand Generation campaigns on the operational side - manage outreach tools and help our teams stay aligned and productive.

This is a perfect opportunity for someone who’s passionate about technology, process excellence, and enabling others to do their best work.

Sounds like you? Let's talk!

What you'll do:

Collaborate closely with the GTM teams to maintain and improve processes and daily operations.

Administer and optimize the RevOps technology stack, focusing on Demand Generation tools.

Identify gaps or inefficiencies in processes and propose improvements.

Monitor adherence to processes and data quality standards.

Provide day-to-day support, basic troubleshooting, and training to end-users.

Design, implement, and maintain workflows to automate repetitive tasks and improve operational efficiency.

Conduct basic data analysis to evaluate process efficiency and campaign performance.

Ideally, you'll bring with you:

2+ years of experience in Revenue Operations, Sales Operations, or a related role — ideally in a B2B SaaS environment.

Hands-on experience with sales engagement platforms (e.g. Apollo, Lemlist, Outreach, SalesLoft, Instantly, or Smartlead) and CRMs (especially Salesforce or HubSpot).

Strong analytical mindset, with a knack for spotting inefficiencies and suggesting data-driven process improvements.

Proven ability to manage and optimize DemandGen and RevOps tools.

Proactive and collaborative approach - comfortable working cross-functionally with other teams.

Excellent communication skills, with the ability to clearly explain technical processes and collaborate with non-technical stakeholders.

Adaptable and organized, capable of managing multiple projects in a fast-paced, dynamic environment.

It'll be awesome if you have:

Experience with Clay

Email deliverability know-how

Solid data analysis skills

We are:

• Ambitious and innovative. We never settle. We always look for better ways of doing things.

• Like a sports team. We take ownership of our work and believe in personal accountability. At the same time, we work together, support each other, and focus on winning as a team.

• Unafraid of change. The market we're in is changing rapidly and we thrive in this ever-evolving environment.

• Growing fast. You’ll have a lot of autonomy and impact as we grow.

Required profile