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Chargeback Specialist (REMOTE)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Philippines

Offer summary

Qualifications:

Bachelor's degree in finance, business, or a related field preferred., Strong analytical skills with experience in data analysis., Excellent communication skills for customer interaction and team collaboration., Familiarity with chargeback processes and industry regulations..

Key responsabilities:

  • Investigate chargeback claims and gather necessary evidence.
  • Communicate with customers and internal teams as needed.
  • Detect and report fraud while assessing risk and recommending improvements.
  • Produce statistical reports and prepare KPI reports related to chargebacks.

IMPACT BRANDS logo
IMPACT BRANDS Marketing & Advertising Scaleup http://www.theimpactbrands.com/
201 - 500 Employees
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Job description

We are looking for a Chargeback Specialist to join our team at IMPACT BRANDS. IMPACT BRANDS is a fast-growing, innovative USA-based company specializing in health, beauty, and pet products development.

IMPACT BRANDS is on a mission to help improve the lives of people all over the world with its owned and operated family of brands that empower people to live their best life (PureHealth Research, Nation Health MD, Pureance, Trumeta, Petmade, VitalPeak).

Can you imagine the thrill and excitement of making a positive impact on billions of people? Join our diverse movement of top talented people around the world!

Bits of your job:

  • Investigate chargeback claims, gather evidence, and analyze data

  • Communicate with customers (if it is needed), and internal teams

  • Detect and report fraud, assess risk, and recommend improvements

  • Stay updated on industry regulations and compliance requirements

  • Analyze data to identify trends and root causes

  • Provide exceptional customer service

  • Produce various daily, weekly, and/or monthly statistical reports

  • Prepare KPI’s reports of chargebacks

  • And other tasks

Required profile

Experience

Industry :
Marketing & Advertising
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

ChargebackFraud DetectionAnalyticsRisk AnalysisRegulatory ComplianceStatistical ReportingKPI Reporting

Other Skills

  • Customer Service
  • Communication
  • Problem Solving
Are you interested?

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