Offer summary

Qualifications:

Strong customer service skills and experience in a support role., Ability to communicate effectively with diverse clients., Familiarity with web-based software and administrative tasks., A passion for helping small businesses succeed..

Key responsabilities:

Provide exceptional customer support to small business clients.

Assist clients with software-related inquiries and issues.

Help manage class scheduling and student enrollment processes.

Collaborate with the Customer Care Team to enhance service quality.

Job description

Studio Director is looking for an outstanding service professional to join our Customer Care Team!

Studio Director, a division of EverCommerce, works with over 2,000 small business customers and growing. We are building a world class service organization and our Customer Care Advocates are critical to its continued success. Studio Director is a web based software that helps studios in the Dance, Gymnastics, Fitness, and Cheer industry manage the administrative side of their business while automating class scheduling and student enrollment. Our main goal is to provide top of the line customer service to help the businesses we support focus on what they love

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

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