VP, Credit Officer

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Work Location:  Remote - CA. Work location expectations are subject to change at the Company’s discretion.

Salary range:  A salary range of $175,000 - $180,000 is what we expect to pay for this position, based on overall skills and experience.

Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.

Who is Customers Bank?

Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

We get you further, faster. 

Focused on you:  We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow.

On the leading edge:  We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.

Proven reliability:  We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust.

What You’ll Do:

Key Responsibilities:

Credit Oversight:

•Evaluate and approve credit requests, ensuring sound underwriting, appropriate structure, and alignment with the bank’s risk appetite.

•Collaborate closely with relationship managers to develop tailored financing solutions for clients, balancing growth opportunities with prudent risk management.

•Maintain an active understanding of market conditions, competitive positioning, and emerging risks in the C&I sector.  

Credit Administration & Portfolio Management:

•Ensure timely and accurate credit reviews, risk ratings, and covenant compliance tracking.

•Collaborate on portfolio performance reports to senior leadership and credit committees.

What Do You Need?

•5+ years of commercial credit experience.

•Proven expertise in credit administration and portfolio management, including risk assessment and problem loan management.

•Knowledge of industry dynamics, including regulatory considerations and financing structures.

•Strong analytical skills, with the ability to assess complex financial information and make well-reasoned credit decisions.

•Excellent communication and interpersonal skills.

•Bachelor’s degree in finance, business, or a related field (MBA or relevant certifications preferred).

Technology Skills:

• Ability to work with the Microsoft Suite and learn/work with other Customers Bank’s applications

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. 

Diversity Statement:

At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.