Offer summary

Qualifications:

3+ years of experience managing or supporting technical projects, 3+ years of experience with hands-on QA or UAT testing, College degree in a technical or related field, Excellent English communication skills both oral and written..

Key responsabilities:

Aid the Engineering team with day-to-day technical requests and project support.

Perform user acceptance testing and quality assurance for new features and bug fixes.

Assist with Jira task management and backlog organization.

Create and maintain technical documentation while taking detailed meeting notes.

Job description

The Technical Business Analyst will aid our Engineering team in handling day-to-day technical requests while also providing project support to our Product team. This key role allows Wantable to innovate and develop new products in a fast-paced environment while ensuring that our internal team's needs are met. It requires a team player who can manage multiple tasks, is a stellar communicator, ruthless prioritizer, and master problem solver. Primary responsibilities range from performing user acceptance testing, answering system-related questions, handling ad-hoc technical requests, vetting new feature requests, logging features & bugs, and taking meeting notes.

This position reports directly to the Director of Engineering and will interface with Engineering, Product and all other internal teams at Wantable.

Health Insurance/HMO
Enjoy unlimited MadMax Coffee
Diverse learning & growth opportunities
Accessible Cloud HR platform (Sprout)
Above standard leaves

Ability to absorb information and get up to speed quickly
Act as a knowledgeable resource for our website & backend tool functionality
Perform quality assurance (QA) testing for new features and bug fixes
Perform user acceptance testing (UAT) for larger technical projects
Ask clarifying questions, reproduce issues and route tasks to appropriate team members
Assist with Jira task, backlog and sprint organization
Proactively surface improvements around tools and team processes
Review bugs and feature requests submitted to our team, taking note of impact, priority and possible solutions
Create, manage and maintain technical documentation
Take detailed meeting notes
Have excellent organization and communication skills
Can be effective in managing multiple tasks or issues at once
Are proactive when it comes to learning new things and surfacing new ideas
Have the desire to find solutions, but also know when to ask for help
Are humble in conversation, but confident in your skills
You are a “doer” who is not afraid to roll up your sleeves and jump in to get the job done

3+ years of experience managing or supporting technical projects
3+ years of experience with hands-on QA or UAT testing
3+ years experience working in a fast-paced Agile environment
Proficiency with Jira, or equivalent project/task management software
Excellent English communication skills both oral and written
Ability to think quickly, clearly and problem-solve on the fly
Top notch organizational and analytical skills
Self-motivated with a positive, proactive attitude
Ability to be available and work within US business hours
- 8:30am-5:30pm CST (US) // 9:30pm-6:30am PHT (PH)

College degree in a technical or related field
Proficiency with MacBook laptops MacOS
Proficiency with Google Suite (Gmail, Chat, Docs, Sheets), or equivalent software
Experience writing SQL queries and performing data analysis
Experience owning and leading technical projects
Experience contributing to software development lifecycles
Experience writing technical documentation for features, projects or processes

Required profile