Offer summary

Qualifications:

B.S. or B.A. degree required., Minimum of 3 years of professional experience in research operations or related fields., Strong project management and organizational skills are essential., Experience with online collaborative tools and participant sourcing is preferred..

Key responsabilities:

Manage the full-cycle participant recruiting process for research studies.

Collaborate with cross-functional teams to develop recruitment strategies.

Advise on project timelines and manage stakeholder expectations.

Ensure compliance with data protection regulations regarding participant information.

Job description

Job Title: UX Reacher/Designer
Location: Remote (CA)
Duration: 6+Months

Job Description: Job Description

The Research Operations team helps Dropbox see the world from our user's perspectives. The research we're doing aspires to make important improvements in the lives of the individuals, teams, and companies who use our product every single day to do their most meaningful work. We employ a variety of methods to collect rich data that enable product and design teams to make better decisions for the benefit of our customers.

As a Research Operations Specialist, you'll support Dropbox Dash by partnering with research, design, product, sales, marketing, and data science to drive full-cycle participant recruiting. You'll help kick off projects, manage timelines, and uphold ethical standards, ensuring research runs smoothly and effectively. Your work will enable insights that shape Dash's AI/ML-powered experiences, creating magical, reliable, and user-centered solutions.

Responsibilities
- You own the entire process of recruiting participants for research studies, including identifying suitable candidates, outreach, and scheduling.
- Partner with researchers, designers, and product teams to develop effective recruitment strategies aligned with project goals.
- You advise research teams on realistic timelines for projects and managing stakeholder expectations regarding project progress.
- You are ambitious and hold high agency, with the ability to prioritize when faced with multiple projects and know when to ask for help
- Ensure the privacy and security of participant information and data in accordance with data protection regulations.
Basic Qualifications
- B.S. or B.A.
- 3+ years professional working experience
- Experience with using online collaborative document/spreadsheet tools
- You are able to prioritize multiple assignments, stay organized, and you enjoy sweating the details
- You have developed a successful program or process for UX Research and/or Design
- Experience with scheduling and calendar management tools
- Experience with partnering with sales and marketing to source participants for research
- Strong project management, organizational, communication and multitasking skills
Comments for Suppliers: