Excellent communication skills in English; Italian is a strong plus., Technical or logistics background is a strong plus., Ability to handle simple hardware and software tasks., Energy and hands-on attitude with a problem-solving mindset..
Key responsabilities:
Handle daily operations on the customer’s site.
Assist customers with issue resolution in a timely manner.
Create documentation and train local teams on robot operations and maintenance.
Conduct preventive and reactive maintenance of the hardware and suggest process improvements.
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With the widespread adoption of e-commerce & multichannel sales, customers are expecting faster and high quality deliveries as well as painless processing of returns. This puts pressure on the logistics of goods, in particular in warehouses where order fulfillment requires number of repetitive pick-and-place tasks to be carried out several thousand times a day at different steps in the process, with strong peaks during high sales periods.
Thanks to world-leading AI and robot control software, Nomagic provides smart pick-and-place robotic systems that adapt to multiple environments and can receive, store, sort and pack products, operating from 1 shift, 5 days a week to 24/7 depending on needs. Nomagic's first robot is now setup on a packing line at Cdiscount.