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Mongolian-Speaking Client Relations Manager

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Mongolia

Offer summary

Qualifications:

Degree in any business-related field., Client handling experience in the financial services sector is an advantage., Fluent in Mongolian with excellent English communication skills., Strong computer literacy and a reliable character..

Key responsabilities:

  • Develop and maintain relationships with clients.
  • Activate new client leads and follow up with potential clients.
  • Handle client inquiries and ensure high-level service.
  • Stay updated on company products and communicate relevant information to clients.

XM logo
XM Financial Services SME https://www.xm.com
501 - 1000 Employees
See all jobs

Job description

Mongolian-Speaking Client Relations Manager – Mongolia 

The Role:

We are looking for a passionate and self-motivated professional to join our Client Relations team in Mongolia. 

The main responsibilities of the position include:
  • Develop and maintain excellent relationships with prospective and existing clients.
  • Responsible for activating new client leads and following up with potential clients.
  • Handle client inquiries and ensure that high level service is provided.
  • Perform personal clientele analysis and take actions as required.
  • Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients.
  • Ensure compliance with the company’s legal guidelines and compliance procedures.
  • Provide suggestions on system enhancements.
  • Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development.
  • Contribute to the team effort by achieving targeted results.
  • Cooperate effectively with other departments as necessary.

    • Main requirements:
  • Degree in any business-related field.
  • Client handling experience in the financial services sector will be considered an advantage.
  • Fluent Mongolian speaker with excellent oral and written skills in English.
  • Reliable, with integrity of character.
  • Outstanding communication and interpersonal skills.
  • Dynamic, innovative and target oriented.
  • Strong computer literacy.
  • Valid work permit required.

    • Benefit from:
  • Attractive remuneration package plus performance related reward
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities
    • All applications will be treated with strict confidentiality!

    Required profile

    Experience

    Industry :
    Financial Services
    Spoken language(s):
    MongolianEnglish
    Check out the description to know which languages are mandatory.

    Hard Skills

    Client ServicesBusiness DevelopmentCompliance ManagementFinance

    Other Skills

    • Computer Literacy
    • Communication
    • Personal Integrity
    • Reliability
    • Social Skills
    • Innovation
    Are you interested?

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