Customer Support Specialist - Colombia - Remote

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

1-3 years of experience in customer support or related field., Strong communication skills in both English and Spanish., Proficiency in using customer support software and tools., Ability to work independently in a remote environment..

Key responsabilities:

  • Provide exceptional support to customers via various communication channels.
  • Assist customers in troubleshooting technical issues and resolving inquiries.
  • Document customer interactions and feedback for continuous improvement.
  • Collaborate with team members to enhance customer satisfaction and service quality.

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Job description

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Technical Acumen
  • Proactivity

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